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Find a Location

Hono Koa Vacation Club has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Hono Koa Vacation Club

      3801 Lower Honoapi'ilani Road Lahaina, HI 96761

    • Hono Koa Vacation Club

      c/o Consolidated Resorts Management 10 Ho'ohui Road, #108 Lahaina, HI 96761

    Business ProfileforHono Koa Vacation Club

    Timeshare Companies
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company operates interval ownership condominium.

    Business Details

    This is a multi-location business.

    Find a Location

    Hono Koa Vacation Club has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Hono Koa Vacation Club

        3801 Lower Honoapi'ilani Road Lahaina, HI 96761

      • Hono Koa Vacation Club

        c/o Consolidated Resorts Management 10 Ho'ohui Road, #108 Lahaina, HI 96761

      Location of This Business
      3801 Lower Honoapi'ilani Road, Lahaina, HI 96761
      BBB File Opened:
      7/8/2003
      Years in Business:
      36
      Business Started:
      8/3/1987
      Business Started Locally:
      8/3/1987
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Business Management
      • Mr. Michael Kaplan, President
      • Mr. Marcus Baricuatro, Vice President
      Contact Information

      Principal

      • Mr. Michael Kaplan, President

      Customer Contact

      • Mr. Michael Kaplan, President

      Industry Tip

      BBB Tip: Timeshares

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/01/2023

      Complaint Type:
      Order Issues
      Status:
      Unanswered
      We are writing this formal complaint against ********. Firstly, this contract was sold because we were promised a great vacation giveaway, that we could come stay once a year. We attended a presentation (in return to get money off an excursion on the island) and in return were misguided in what we were really doing. These ladies were saleswomen and knew exactly how to mislead and betray us into selling us a place on paper. It's like defrauding you for your signature. We felt like we were getting a deal quite different from what was presented to us. Maintenance fees were pd and gone over, with the assumption they would never change. The taxes etc were not clear; they hardly went over that. Secondly, financially it is impossible to afford the property. We can not make our payment here. We have fallen behind on everyday bills, which make it impossible to continue paying high maintenance fees for a resort. We have experienced drought in ********** and have caused us financial troubles. The expenses have been tremendous but keeping our farm takes top priority.With that being said, we need to be released from a timeshare contract immediately! We will never be able to pay you.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Patrick P

      1 star

      05/29/2022

      I own a week at the ******** resort in Maui. I have owned this week since **** and never missed a maintenance payment or special assessment. My wife and I are now unable to travel due to health reasons. Financially we are now unable to make the maintenance payments. I have asked them to let me sign the deed over to them and they can resell or rent out my week.They informed me that I have to sell on my own, unfortunately I'm not able to do so. When I purchased in **** the group that sold me this timeshare told me that I could get out of my obligation at any time. I'm finding out now that this is not the case.My wife and I can't travel and can't afford to pay the fees associated with the timeshare. I just need to get out of my timeshare. The folks at ******** are not willing to help.

      Local BBB

      BBB Great West + Pacific

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