BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Ceramic Tile Designs Incorporated

Phone: (808) 261-5072 Fax: (808) 262-2576 340 Hualani St Apt C, Kailua, HI 96734 http://www.ctdhawaii.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Ceramic Tile Designs Incorporated include:

  • Failure to have a required competency license

Factors that raised the rating for Ceramic Tile Designs Incorporated include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Ceramic Tile Designs Incorporated
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 25, 2004 Business started: 01/04/1989 Business started locally: 01/04/1989 Business incorporated 01/04/1989 in HI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

DCCA Professional & Vocational Licensing
335 Merchant St STE 301, Honolulu HI 96813
https://pvl.ehawaii.gov/pvlsearch/
Phone Number: (808) 586-3000
pvl@dcca.hawaii.gov
The number is CT-14488. BBB confirmed that the license from DCCA Professional & Vocational Licensing expired. BBB confirmed that Ceramic Tile Designs Incorporated had not obtained a necessary license from DCCA Professional & Vocational Licensing.

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
http://pahoehoe.ehawaii.gov/tls/app
Phone Number: (808) 587-4242
The number is W20399138-01.

DCCA Consumer Resource Center
235 S. Beretania Street, 8th & 9th Floors, Honolulu HI 96813
Phone Number: (808) 587-4272
The number is C-17264. BBB confirmed that the license from DCCA Consumer Resource Center expired. BBB confirmed that Ceramic Tile Designs Incorporated had not obtained a necessary license from DCCA Consumer Resource Center.

Type of Entity

Corporation

Business Management
Ms. Olivia Nagashima, President Mr. Jason Nagashima, Vice President
Contact Information
Principal: Ms. Olivia Nagashima, President
Business Category

Tile - Ceramic - Contractors & Dealers Tile - Non-Ceramic - Contractors & Dealers Tile & Marble

Licensing

As of 5/27/2015, Hawaii’s BBB is not able to verify that a valid contractor license is issued for this company.

Please be advised that this type of business is regulated by the State of Hawaii and requires a license. The BBB highly recommends you do business with appropriately licensed companies. You may call the State of Hawaii’s Department of Commerce and Consumer Affairs Consumer Resource Center at 808-587-3295 or visit their website at http://pvl.ehawaii.gov/pvlsearch/app for the most current and accurate information regarding this company’s license.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.