BBB Business Review
This Business is not BBB accredited
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This company offers cable television services.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Oceanic Time Warner Cable LLC include:
- 78 complaint(s) filed against business
- Failure to respond to 1 complaint filed against business OR Failure to respond to 8 complaint(s) filed against business
- 8 complaint(s) filed against business that were not resolved
Factors that raised the rating for Oceanic Time Warner Cable LLC include:
- Length of time business has been operating
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||51|
|Total Closed Complaints||78|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
Phone Number: (808) 587-4242
The number is W20023166-01.
DCCA Consumer Resource Center
235 S. Beretania Street, 8th & 9th Floors, Honolulu HI 96813
Phone Number: (808) 587-4272
The number is C 32715.
Type of Entity
Business ManagementMr. Bob Barlow, President Mr. Rick Coletto, General Manager Ms. Sandy Davis, Director of Customer Care Ms. Summer Fujioka, Manager Customer Care Mr. Norman Santos, Vice President Ms. Roxie Silva, Executive Assistant
Television Stations & Broadcast Companies Advertising - Television Internet Services Television - Cable, CATV & Satellite