BBB Business Review
What is a BBB Business Review?BBB Accredited Business since 04/13/2007
Andy's Pool Service & Repair
(808) 262-0115View Additional Phone NumbersPO Box 10730, Honolulu, HI 96816-0730 Send email to Andy's Pool Service & Repair
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Description
This company services, maintains & repairs swimming pools.
This company offers swimming pool service, pool equipment repair and chemical treatment services.
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BBB Accreditation
A BBB Accredited Business since 04/13/2007
BBB has determined that Andy's Pool Service & Repair meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Andy's Pool Service & Repair's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topLicensing
HandyMan jobs - A license is not required if the aggregate contract price for the project, including labor, materials, taxes, and all other items, is not more than $1,000.00 and does not require a building permit. This exemption does not apply to electrical or plumbing work requiring a permit. Furthermore, even if an electrical or plumbing permit is not required by the county on a particular project, the work may still have to be performed by a licensed electrician or plumber.
Contact the Consumer Resource Center for more information at 587-3222 or 587-3295 between 7:45 am and 4:30 pm Mon-Fri excluding holidays.
To call the Consumer Resource Center from the neighbor islands, dial 274-3141 from Kauai; 984-2400 from Maui; 974-4000 from the Big Island; and 1-800-468-4644 then 73222# from Molokai or Lanai.
Type of Entity
Corporation
Incorporated: May 1994, HI
Contact Information
Principal: Mr. Andrew K. Mertz (President)Business Category
Swimming Pool Service & Repair
Alternate Business Names
Andy's Pool Service CorporationIndustry Tips
In-Ground Swimming Pools Can Be a Major InvestmentLocationsX
1 Locations
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PO Box 10730
Honolulu, HI 96816-0730(808) 262-0115
(808) 732-0202
(808) 394-0404Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Hawaii. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Andy's Pool Service & Repair is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Swimming Pool Service & Repair
In-Ground Swimming Pools Can Be a Major InvestmentWhat is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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