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Find a Location

Hawaii Self Storage has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforHawaii Self Storage

    Storage Units
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/29/2004

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Hawaii Self Storage offers development and rental of storage units.

    Business Details

    Location of This Business
    808 Ahua Street, Honolulu, HI 96819
    BBB File Opened:
    2/11/2003
    Years in Business:
    25
    Business Started:
    7/10/1998
    Business Incorporated:
    7/10/1998
    Accredited Since:
    6/29/2004
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • SLSS Partners, Ltd.
    Business Management
    • Mr. Shaun Salvador
    • Mr. Daniel Ho, President
    • Mr. Tony Goulart, Operations Manager
    • Ms. Kim Ng, Accounts Administrator
    Contact Information

    Principal

    • Mr. Daniel Ho, President

    Customer Contact

    • Mr. Tony Goulart, Operations Manager
    Additional Contact Information

    Fax Numbers

    • (808) 836-1503
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Renting a storage unit

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/28/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    February 23rd i moved my newly started business into Hawaii Self Storage Kaimuki (KAIMUKI AND NOT AHUA ST. ******* DID NOT POP UP AS AN OPTION)i moved all my work-related inventory into the unit and then started with setting everything nicely up in the Unit and really start my business. I have OCD when it comes to organizing. So it took me a couple of days and hours. I like to be ******** in the morning, that is the time i work best. So me and my boyfriend going in early to the 24/7 Hawaii self storage Kaimuki. We see the security guy who don,t like us and who always sitting on his phone. He asking us if we were new around here, because after office hours you only allowed to be in the storage unit 1 hour *** he told us, saying in a way, like we were stupid for not knowing that rule. Which nobody had told me. What is the point of a 24/7 storage unit, if there is a time limit on each visit. Do we have to leave for an hour before we can come back? Or just leave for one minute and then come back in for an hour? How many times can we come a day? And is it okay in office hours to sit and work in the storage unit all day? Because i seen many people work in their unit for hours every day 365 days a year. Anyway we were in the unit for 1.5 hour working(NOT SLEEPING), and suddenly we can hear somebody trying to break into our unit. Then we hear the security guys voice yelling outside the unit. "GET OUT GET OUT, I TOLD YOU ******* NO SLEEPING OR HANGING OUT IN THE ***** YOU GOT 5 MINUTE TO COME OUT OR I WILL GET YOU GUYS KICKED OUT FOR GOOD" I was so chocked over his behavior. We then leaving the unit and bump into the security guy again. He then cuss at us, threatened us, and wanted to fight me. He is security "Observe and report" and THATS IT. Same day 10 minutes after the office ladies clocking in, I receive a writing warning per email from the office ladies. And 1 minute after that warning i receive a eviction notice. Nobody called me and ask my side of the story.
    Read More

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB Great West + Pacific

    BBB Reports On

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