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Hawaii

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BBB Accredited Business since 10/20/2010

Alternate Energy Inc.

Find a Location

Phone: (808) 842-5853Fax: (808) 847-7594View Additional Phone Numbers803 Ahua St., HonoluluHI 96819 Send email to Alternate Energy Inc.

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Description

This company offers sales & installations of solar water heaters and photovoltaic systems.

BBB Accreditation

A BBB Accredited Business since 10/20/2010

BBB has determined that Alternate Energy Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Alternate Energy Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 8 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

8 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Delivery Issues1
Guarantee / Warranty Issues1
Problems with Product / Service5
Billing / Collection Issues0
Total Closed Complaints 8

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Alternate Energy Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: 08/03/1993Business started: 08/19/1993
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

DCCA Consumer Resource Center
235 S. Beretania Street, 8th & 9th Floors
Honolulu, HI96813
(808) 587-4272

State of Hawaii Department of Taxation
PO Box 1425
Honolulu, HI96806-1425
(808) 587-4242
http://pahoehoe.ehawaii.gov/tls/app

BBB records show a license number of C18028 for this company, issued by DCCA Consumer Resource Center. The expiration date of this license is 09/30/2016.

Type: Contractor

Check License Status: https://pvl.ehawaii.gov/pvlsearch/info/CT-18028

Please note that governmental licensing information may not be current.

BBB records show a license number of W20478626-01 for this company, issued by State of Hawaii Department of Taxation. Their web address is http://pahoehoe.ehawaii.gov/tls/app.

Type: General Excise Tax

BBB records show a license number of C26041 for this company, issued by DCCA Consumer Resource Center. The expiration date of this license is 09/30/2016.

Type: Contractor

Check License Status: https://pvl.ehawaii.gov/pvlsearch/info/CT-26041

Please note that governmental licensing information may not be current.

Type of Entity

Corporation

Incorporated: January 2000, HI

Business Management
Principal: Mr. Bruce Ekimura (President, Owner)
Contact Information
Customer Contact: Mr. Mike Ito (Dir. of Marketing)
Business Category

Solar Energy Equipment & Systems Dealers, Contractors - Solar Energy, Solar Energy System Design & Installation

Alternate Business Names
Discount Solar Co.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.