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BBB Accredited Business since

E Noa Corporation

Phone: (808) 593-8073 Fax: (808) 593-8752 View Additional Phone Numbers PO Box 30526, Honolulu, HI 96820 View Additional Email Addresses http://www.enoa.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

E Noa Tours, a division of E Noa Corporation, has been providing land tours on Oahu since 1974.  Our tours provide customers with direct “door-to-door” hotel pick-up and are designed to provide you with an intimate setting of no more than 25 passengers aboard air-conditioned, mini-coach service.  Enjoy scenic views and expert narration from experienced tour guides who know every inch of the island.  
 
Waikiki Trolley, also a division of E Noa Corporation, has five unique tours for you to experience on classic open-air trolleys and double-deckers.  Our trolleys are replicas of famous San Francisco Trolleys and both are equipped with educational narration that provide passengers with a fun way to travel to over 43 sightseeing, shopping, dining, panoramic and historical locations with unlimited boarding privileges all-day and evening.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that E Noa Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for E Noa Corporation include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on E Noa Corporation
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 17, 1987 Business started: 12/03/1973 in HI Business started locally: 12/03/1973 Business incorporated 12/03/1973 in HI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
http://pahoehoe.ehawaii.gov/tls/app
Phone Number: (808) 587-4242
The number is W20296028-01.

Public Utilities Commission
465 S. King Street Room 103, Honolulu HI 96813
puc.hawaii.gov
Phone Number: (808) 586-2020
hawaii.PUC@hawaii.gov
The number is 00894-C.

Type of Entity

Corporation

Business Management
Ms. Maki Kuroda, President Ms. Racquel Hidaro, Sales & Marketing Administrator Mr. Katsumi Tanaka, Treasurer
Contact Information
Principal: Ms. Maki Kuroda, President
Business Category

Sightseeing Tours

Alternate Business Names
Waikiki Trolley
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.