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BBB Accredited Business since

University of Phoenix, Hawaii Campus

Additional Locations

Phone: (808) 536-2686 Fax: (808) 536-3848 View Additional Phone Numbers 745 Fort St  ste 2000, Honolulu, HI 96813

Click for BBB Rating on University of Phoenix, Hawaii Campus

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This university provides on campus or online education leading to Bachelor's, Master's & Doctoral degrees.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that University of Phoenix, Hawaii Campus meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for University of Phoenix, Hawaii Campus. BBB of Central, Northern & Western Arizona has the full report as that BBB handles all complaints for University of Phoenix, Hawaii Campus.

Additional Information

BBB file opened: August 03, 1993 Business started: 01/01/1976 Business started locally: 01/01/1976
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
Phone Number: (808) 587-4242
The number is W20216810-01.

Type of Entity


Business Management
Ms. Kristine Averill, Campus Director Ms. Lauren Carson, Director of Admissions Ms. Tondra Claiborne, University Relations Manager Mr. Jeff Sauer, Dir. of IT/Operations Mr. Gene Shofner, Sr. Dir./Dir. of Academic Affairs Ms. Danylle Solomon, Dir. of Financial & Student Srvcs. Ms. Ivy Wong, Marketing Manager
Contact Information
Principal: Ms. Kristine Averill, Campus Director
Customer Contact: Ms. Tondra Claiborne, University Relations Manager
Business Category

Schools - Academic - Colleges & Universities Schools - General Interest Correspondence Schools

Additional Locations

  • 1001 Kamokila Blvd Ste 120

    Kapolei, HI 96707 (808) 693-8686

  • 745 Fort St
    ste 2000

    Honolulu, HI 96813 (808) 536-2686

  • 95-1249 Meheula Pkwy # E

    Mililani, HI 96789 (808) 625-7004


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on University of Phoenix, Hawaii Campus
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)