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Find a Location

Roy's Restaurant has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Roy's Restaurant

      6600 Kalanianaole Hwy Ste 110 Honolulu, HI 96825-1282

    • Roy's Restaurant

      92-1220 Aliinui Dr Ste 1 Kapolei, HI 96707-4296

    Business ProfileforRoy's Restaurant

    Restaurants
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Full service Restaurant

    Business Details

    This is a multi-location business.

    Find a Location

    Roy's Restaurant has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Roy's Restaurant

        6600 Kalanianaole Hwy Ste 110 Honolulu, HI 96825-1282

      • Roy's Restaurant

        92-1220 Aliinui Dr Ste 1 Kapolei, HI 96707-4296

      Location of This Business
      6600 Kalanianaole Hwy Ste 110, Honolulu, HI 96825-1282
      BBB File Opened:
      7/13/2001
      Years in Business:
      36
      Business Started:
      1/21/1988
      Business Started Locally:
      1/21/1988
      Business Incorporated:
      1/21/1988
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Hawaiian Pacific Restaurant Group, Inc.
      • Roy's Hawaiian Fusion Cuisine
      Business Management
      • Mr. Rainer Kumbroch, Operations Manager
      • Mr. Roy Yamaguchi, President
      • Mr. Terrence M. Lee, Vice President
      • Ms. Robin Shim
      Contact Information

      Principal

      • Mr. Roy Yamaguchi, President
      • Ms. Robin Shim

      Customer Contact

      • Ms. Robin Shim
      Additional Contact Information

      Fax Numbers

      • (808) 396-8706
        Primary Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/21/2021

      Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      We received a gift card from **** which is a restaurant chain in ****** in the mainland. We went to **** in ********* Maui and when we presented the gift card they said that *** is not accepting those. Its a gift card specifically for **** restaurant it said all **** restaurants and the server said he knows but *** is not accepting the cards hes in some financial trouble we have gone to **** restaurant for over 20 years we have never been treated like this with any restaurant that they did not honor the gift card with their name on it this is really poor business poor for tourism etc. server told us yes but hes in some financial trouble so hes not honoring the gift cards.

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

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