This Business is not BBB Accredited
Outback SteakhouseFind a Location
1765 Ala Moana Blvd., Honolulu, HI 96815
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This business offers steak restaurants and dining services.
Outback Steakhouse is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Outback Steakhouse's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Complaint Breakdown by ResolutionAbout Complaint Details
|08/19/2013||Problems with Product / Service | Read Complaint Details|
Complaint Category: Failure to honor promised refunds, exchanges, or credit
Complaint: The full amount of my meal was not refunded to me. I was promised by the Manager of the store.
Business' Initial Response
Complaint Resolution: Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:State of Hawaii Department of Taxation
PO Box 1425
BBB records show a license number of W20128592-01 for this company, issued by State of Hawaii Department of Taxation. Their web address is http://pahoehoe.ehawaii.gov/tls/app.Type: General Excise Tax
Type of Entity
Incorporated: April 2000, HI
Contact InformationPrincipal: Ms. Katherine Horner (Jt Venture Partner)Mrs. Jennifer Hunt (JVP Assistant)
Alternate Business NamesOutback Steakhouse of Florida, Outback/Hawaii-1, Limited Partnership
Map & Directions
Map & Directions
Address for Outback Steakhouse
1765 Ala Moana Blvd.
Honolulu, HI 96815