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This Business is not BBB Accredited

Luxury Retreats Realty Hawaii Inc.

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(877) 993-0100116 S Hotel St Ste 204, HonoluluHI 96813-3129

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This company offers villa rental, concierge and real estate services.

BBB Accreditation

Luxury Retreats Realty Hawaii Inc. is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Luxury Retreats Realty Hawaii Inc.'s rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Luxury Retreats Realty Hawaii Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Industry Comparison| Chart

Real Estate Rental Service, Vacation Rentals, Real Estate Services

Additional Information

BBB file opened: 01/17/2012Business started: 09/06/2006Business started locally: 01/01/1999

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Hawaii Department of Taxation
PO Box 1425
Honolulu, HI96806-1425
(808) 587-4242

DCCA Professional & Vocational Licensing
335 Merchant St STE 301
Honolulu, HI96813-2946
(808) 586-3000

BBB records show a license number of W29561740-01 for this company, issued by State of Hawaii Department of Taxation. Their web address is

Type: General Excise Tax

BBB records show a license number of RB-19238 for this company, issued by DCCA Professional & Vocational Licensing. Their web address is The expiration date of this license is 12/31/2014.

Type: Real Estate Broker

Check License Status: a=d& f=n&lictp=RB&licno=19238&off=&nm=LUXURY%20RETREATS%20REALTY%20HAWAII%20INC

Please note that governmental licensing information may not be current.

Type of Entity


Incorporated: July 2006, HI

Contact Information
Principal: Ms. Melissa Salvaggio (Marketing Coordinator)Customer Contact: Mr. Jonathan Poulin (President)Mr. Timothy Ellis (Market Manager)Miss Andrea Wood (Manager)
Business Category

Real Estate Rental Service, Vacation Rentals, Real Estate Services

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Vacation and Travel

Map & Directions

Map & Directions

Address for Luxury Retreats Realty Hawaii Inc.

116 S Hotel St Ste 204

Honolulu, HI 96813-3129

To | From


2 Locations

  • 116 S Hotel St Ste 204 

    Honolulu, HI 96813-3129

  • 5530 St Patrick St Ste 2210 

    Montreal, QC H4E 1A8(877) 993-0100
    (514) 393-8844

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Hawaii. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Luxury Retreats Realty Hawaii Inc. is in this range.


Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


Additional Email Addresses


BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


Hawaii's BBB began including the text of consumer complaints and business responses in BBB Business Reviews on 02/01/2013 for complaints filed on 11/01/2012 and thereafter. This includes all complaints that meet our reporting guidelines and that are filed electronically. We also report on the resolution of the complaint, as determined by BBB.


What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.


What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


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