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Find a Location

Hawaiian Properties, Ltd. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Hawaiian Properties, Ltd.

      1165 Bethel St Fl 2 Honolulu, HI 96813-2205

      BBB Accredited Business
    • Hawaiian Properties, Ltd.

      PO Box 38078 Honolulu, HI 96837-1078

      BBB Accredited Business

    Business ProfileforHawaiian Properties, Ltd.

    Property Management
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/25/2013

    Years in Business: 94

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Hawaiian Properties, Ltd., offers real estate management services.

    Products & Services

    Property Management, Association Management Services, Condominium Management

    Business Details

    This is a multi-location business.

    Find a Location

    Hawaiian Properties, Ltd. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Hawaiian Properties, Ltd.

        1165 Bethel St Fl 2 Honolulu, HI 96813-2205

        BBB Accredited Business
      • Hawaiian Properties, Ltd.

        PO Box 38078 Honolulu, HI 96837-1078

        BBB Accredited Business
      Location of This Business
      1165 Bethel St Fl 2, Honolulu, HI 96813-2205
      BBB File Opened:
      5/22/1984
      Years in Business:
      94
      Business Started:
      7/30/1929
      Business Started Locally:
      7/30/1929
      Business Incorporated:
      6/20/1974
      Accredited Since:
      4/25/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Marina Hawaii Vacations
      Hours of Operation

      Primary

      M:
      8:00 AM - 4:30 PM
      T:
      8:00 AM - 4:30 PM
      W:
      8:00 AM - 4:30 PM
      Th:
      8:00 AM - 4:30 PM
      F:
      8:00 AM - 4:30 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Franklin M. Tokioka, Chairman of the Board
      • Mr. Dass Ramadass, President
      • Ms. Kristi Hirota, Vice President of Business Development
      Contact Information

      Principal

      • Mr. Dass Ramadass, President

      Customer Contact

      • Ms. Kristi Hirota, Vice President of Business Development
      • Mr. Kevin Agena, Vice President
      Additional Contact Information

      Fax Numbers

      • (808) 521-2714
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/14/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      My real estate agent, ****************************** tried to get my approval for some updating of my unit (#**** Discovery Bay) on 3/7/2024 and I approved her to update everything for under $1,000 or only repairing the tub for $185 (as she said).But after all, she did all without considering the budget.She just ignored everything but her excuse was that she misunderstood me. Now she will take over $1,000 from my rental income.I told her that I will not pay anything except $185 for fixing the tub which I approved. I told her to report this to her supervisor (***************************) to get this fixed as their responsibility and she wont.The following is what I sent her yesterday.3/14/2024 12:17 Dear *****,I copied and paste the Records of My answers to you for your good understandings.The First one:3/7(japan time)Will you please coordinate all (total) under the budget which is Under $1,000.00.The second one:3/8(japan time)If you can arrange under $1,000.00 for everything (including TV sets), I am able to afford to pay them all.But I think that we should fix the tub as you said as below:The cost to fix that area is $185 The third one:3/8(japan time)Yes, I agreed with you to update the followings (1)-(4)for under $1,000.00 totally.(1)removes all draperies in every room then cleans them and bring them back.(2)have carpets cleaned and get them to lay flat again.(3)fix the peeling and rust problem of the tub in the guest room.(4)a new TV stand and Smart TVs for the living room and 2 bed rooms.A minimum 50 in the living room.Each 43 in the 2 bedrooms.After all this, you sent me the following message on 3/9/2024.and at that time, nothing was not done yet, you were making a schedule.Thanks *****,Ill schedule all the cleanings/tub repair & see how much of the budget I have left over to get a tv stand & hopefully TVs too!*****, you didnt misunderstand anything. Hope I can concentrate to my important family care now.Best Regards,*****
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Paul O

      1 star

      04/25/2023

      Warning. Don't use HP to manage your property. They don't have your back. I'm on the board of directors at Rycroft Manor and had a quote to carpet our three hallway floors of a thousand square feet. Had samples picked out and for some odd reason ************************* of Hawaiian Properties got another quote from the same vendor of three times the amount and said they made a mistake and the first quote was for one floor only. But then I noticed the square foot also went up by three times. When I questioned her about the square feet being three times the amount, she then said they made a mistake again. Long story short we ended up paying thousands more. I have copies of all three quotes if you don't believe me. *******************

      Hawaiian Properties, Ltd. Response

      05/01/2023

      The following is a response by the board president of the association, I do not agree with the review that the board member has posted to BBB.  I spoke with our 3rd board member and he and I are in agreement that ***** has been doing a good job and we would like to continue to work with her and Hawaiian Properties.  It was not the board's decision to post that review. 

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