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Find a Location

Ali`i Beach Rentals has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAli`i Beach Rentals

    Property Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/17/2009

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Ali`i Beach Rentals offers property rental services.

    Products & Services

    Real Estate Rentals

    Business Details

    Location of This Business
    1888 Kalakaua Ave Ste C304, Honolulu, HI 96815
    BBB File Opened:
    6/1/2009
    Years in Business:
    20
    Business Started:
    3/29/2004
    Business Started Locally:
    3/29/2004
    Business Incorporated:
    3/29/2004
    Accredited Since:
    7/17/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    5
    Business Management
    • Mr. Kaiula Jack, Owner
    Contact Information

    Principal

    • Mr. Kaiula Jack, Owner

    Customer Contact

    • Mr. Kaiula Jack, Owner
    Additional Contact Information

    Fax Numbers

    • (866) 200-1019
      Primary Fax

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/15/2022

    Complaint Type:
    Product Issues
    Status:
    Resolved
    Rented unit 1 bedroom 5th floor unit 582 Initial ****** deposit 8/18/22 9/9/22 final payment ******* total ******* (9/10/22 ****** parking)According to the website there is a couch and rug, A/C and Dishwasher. The A/C was set on 80+ degrees and there was no ability to change. Dishwasher not working. The dish rack provided is rusted and not healthy to use. On 10/11/22 the maintenance man came by with a hairdryer, batteries for the remote and also to spray for roaches.Reported by text on 10/10 I learned that the maintenance man could not fix and it was replaced on 10/13/22. I was told that we would be compensated for the inconvenience of sleeping in a room that was 83 degrees. I asked each day by text and finally on Friday as it is the last business day of our stay. No responses to any of my text for how to expect compensation. A fair resolution is a refund $600.00 Thank you for your assistance ***************************
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jess W

    1 star

    07/26/2023

    I booked a vacation rental through them, they cancelled my booking and are now advertising the same place for the same dates at triple the price.

    Ali`i Beach Rentals Response

    07/31/2023

    **** booked a reservation for one of our properties on Airbnb for a year from now, but Airbnb had a temporary glitch on it's platform which allowed **** to book it for a month and a half at $2,881 instead of our actual rate of $7,420! That's s $4,539 difference!! After going back and forth with Airbnb they finally took responsibility for the mistake and Airbnb cancelled all 58 reservations that were affected by the glitch on their website. As soon as we were aware we nicely explained all this to ****, but she decided to leave this review saying we were to blame. Airbnb made the mistake and Airbnb cancelled them... not us. If you see another person leaving a similar review they are one of those 58 people Airbnb messed **, in turn hurting our valuable reputation. Aloha

    Local BBB

    BBB Great West + Pacific

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