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BBB Accredited Business since

Hagadone Hawaii/ Hagadone Printing Company, Inc.

Phone: (808) 847-5310 Fax: (808) 841-0094 274 Puuhale Rd, Honolulu, HI 96819 http://www.hagadoneprinting.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

With nearly 100 years of history in the Hawaiian Islands, the Hagadone Companies take great pride in serving the business communities of the Pacific. With nearly 100,000 square feet of manufacturing plant space in Honolulu, Hagadone houses five presses onsite. Our three Komori sheetfed presses, the Goss M-600 heat-set web press, and the Hewlett-Packard Indigo 7600 digital offset press, keeping close to 140 local people very busy day-in, and day-out. Not to mention we are also the second largest mailing house in Hawaii and provide full-service bindery needs.


While Hagadone have always been known as Hawaii’s largest commercial printer, we are More than Just Ink on Paper. In 2010, Hagadone successfully launched the H1 division to handle all of our clients’ electronic and web-based needs while shortly after we also integrated our digital marketing division. Our main objective is to connect local clients with local solutions. Included in the e-portfolio are services such as graphic design, social media strategy/execution, website development, search engine optimization, corporate identity, message management, strategic planning, retargeting and alternative marketing. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hagadone Hawaii/ Hagadone Printing Company, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hagadone Hawaii/ Hagadone Printing Company, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hagadone Hawaii/ Hagadone Printing Company, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 04, 1980 Business started: 01/01/1969 Business started locally: 01/01/1969 Business incorporated 09/05/1979 in HI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
http://pahoehoe.ehawaii.gov/tls/app
Phone Number: (808) 587-4242
The number is W20165282-01.

Type of Entity

Corporation

Business Management
Clint Schroeder, President & Chief Operating Officer Edwin Chung, Vice President of Finance Howard Young, Vice President of Sales
Contact Information
Principal: Clint Schroeder, President & Chief Operating Officer
Business Category

Printers Copy & Duplicating Service Graphic Designers Digital Marketing Mailing Services Marketing Consultants Public Relations Counselors Promotional Products Internet Marketing Services Web Design

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: Closed
Su: Closed
H: Closed
Method(s) of Payment
We accept Cash, Check, Mastercard, and Visa
Service Area
We provide services all across the Hawaiian islands. Additional service are available across the nation.
Alternate Business Names
H1 Source Marketing Hagadone Digital Hagadone Express
Industry Tips
POSTAL ABBREVIATIONS WEBSITE RELIABILITY CHECKLIST
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.