BBB Business Review
This Business is not BBB Accredited
B.J. Genz Plumbing LLC
Phone: (808) 373-4465Fax: (808) 373-3661549 Halemaumau St Ste D6, Honolulu, HI 96821-2150http://www.bjgenz.com! There is an alert for this business !
BBB Accreditation
B.J. Genz Plumbing LLC is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered B.J. Genz Plumbing LLC's rating include:
- Length of time business has been operating.
- Failure to respond to one complaint filed against business.
Factors that raised B.J. Genz Plumbing LLC's rating include:
- Complaint volume filed with BBB for business of this size.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Billing / Collection Issues | 1 |
| Problems with Product / Service | 1 |
| Advertising / Sales Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 2 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topOn May 19, 2011, the company filed for bankruptcy under Chapter 7 of the federal Bankruptcy Act, case number 11-01409.
Those with monetary claims against the company are advised to obtain a Proof of Claim form by writing to Hawaii Bankruptcy Court CM/ECF, 1132 Bishop Street Suite 250, Honolulu, HI, 96813 for resubmission to that court.
The case number should be entered on the form.
BBB file opened: 03/01/1989Business started: 03/14/2007Licensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
State of Hawaii Department of TaxationPO Box 1425
Honolulu, HI96806-1425
(808) 587-4242
http://pahoehoe.ehawaii.gov/tls/app
Department of Commerce & Consumer Affairs (DCCA)
PO Box 3469
Honolulu, HI96801-3469
(808) 587-3295
http://pvl.ehawaii.gov/pvlsearch/app
BBB records show a license number of W46924016-01 for this company, issued by State of Hawaii Department of Taxation. Their web address is http://pahoehoe.ehawaii.gov/tls/app.
Type: General Excise TaxBBB records show a license number of C27842 for this company, issued by Department of Commerce & Consumer Affairs (DCCA). Their web address is http://pvl.ehawaii.gov/pvlsearch/app. The expiration date of this license is 09/30/2012.
Type: ContractorCheck License Status: http://pvl.ehawaii.gov/pvlsearch/app? a=d& f=n&off=&off=&lictp=CT&licno=27842
Please note that governmental licensing information may not be current.
Type of Entity
Limited Liability Company
Contact Information
Primary Contact: Justin Fry (Account Executive)Mr. Gregory Cross (RME)Mr. Lloyd French (LLC Manager)Business Category
Plumbing Contractors, Leak Detecting Instruments
Products & Services
This company offers licenced, insured and bonded plumbing services.
Alternate Business Names
Koko Head PlumbingIndustry Tips
Home Contractors: Tip-offs to Potential Rip-offsLocationsX
1 Locations
549 Halemaumau St Ste D6
Honolulu, HI 96821-2150(808) 373-4465Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Hawaii. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*B.J. Genz Plumbing LLC is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
On May 19, 2011, the company filed for bankruptcy under Chapter 7 of the federal Bankruptcy Act, case number 11-01409.
Those with monetary claims against the company are advised to obtain a Proof of Claim form by writing to Hawaii Bankruptcy Court CM/ECF, 1132 Bishop Street Suite 250, Honolulu, HI, 96813 for resubmission to that court.
The case number should be entered on the form.