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BBB Accredited Business sinceAdditional Locations
Phone: (808) 484-4741 Fax: (808) 484-0540 View Additional Phone Numbers
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This company offers termite and pest control services for residences and commercial enterprises.
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A BBB Accredited Business since
BBB has determined that Terminix meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
BBB Complaint Information
Find aggregate BBB complaint information for Terminix. BBB of the Mid-South has the full report as that BBB handles all complaints for Terminix.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
Phone Number: (808) 587-4242
The number is W20076674-01.
DCCA Consumer Resource Center
235 S. Beretania Street, 8th & 9th Floors, Honolulu HI 96813
Phone Number: (808) 587-4272
The number is PCO618.
Type of Entity
Business ManagementMr. Don Bache, Commercial Manager Mr. Doug Belle, Branch Manager -Aiea Mr. Michael Escobar, Branch Manager -Maui (TBD) Mr. Matt Fabry Mr. Benjamin HoppeÂ Mr. David MiyamotoÂ Mr. Jake Muise, Branch Manager -Hilo (TBD) Mr. Kevin Mulcahy, Branch Manager -Oahu Mr. Wesley Otani, Branch Manager -Oahu Mr. Terrance UllomÂ
Pest Control Services Termite Control
Alternate Business NamesTerminix Commercial -- 2560 Terminix Fumigation -- 2575 Terminix Hilo -- 2026 Terminix International Company, L.P. Terminix Kauai -- 2081 Terminix Kona -- 2302 Terminix Maui -- 2301 Terminix Oahu -- 1416
When the pest control job gets too big for a flyswatter, a mousetrap or a do-it-yourself spray, it's probably time to call in a professional service. Before you do, check around for a reliable one. Avoid anyone who comes to your home uninvited and offers to give your house or business a free inspection. Be on the lookout for those without any qualifications who call themselves pest control specialists. Ask friends and neighbors to recommend companies. Your county agricultural agent is a good source of information on reliable pest control companies.
Before you sign a contract for pest control services, be sure you fully understand the extent of infestation, the work necessary to solve the problem, the price and terms of payment. Know what the guarantee covers, how long it lasts, and what you must do to keep it in force. Also check the contract to determine whether continued prevention and control is included. Don't expect one application or a series of treatments to last indefinitely. Some pest control companies offer renewable re-treatment warranties.
Be sure the company has liability insurance to cover any damages to your home or furnishings. Also ensure that the company is properly licensed, if your state requires licensing of pest control companies, to use pesticides.
If a sizable amount of money is involved, don't hesitate to get several estimates. Even termite damage won't get significantly worse if you wait a week or two before authorizing treatment. Once you are confident of the company's reputation, follow exactly any special instructions designed to protect food, household objects, pets and the general safety of your family.
891 Eha St.
Wailuku, HI 96793 (800) 273-0521 (808) 242-9401 Directions
16-164 Kalara StÂ
Keaau, HI 96749 (808) 966-6312 Directions
2976 Aukele Suite B-1 Â
Lihue, HI 96766 (808) 245-9055 Directions
73-5574 Olowalu St. Suite 11 & 12
Kailua Kona, HI 96740 (808) 329-3178 Directions
99-1410 B Koaha Place Â
Aiea, HI 96701 (800) 628-8490 (808) 486-5097 (808) 484-4741 Directions
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BBB Complaint Process
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Additional Phone Numbers
- (808) 836-0272(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.