BBB Business Review

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BBB Accredited Business since

Pacific Transfer, LLC

Additional Locations

Phone: (808) 836-3871 Fax: (808) 833-7404 View Additional Phone Numbers 664 Kakoi St, Honolulu, HI 96819

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers moving, trucking, and freight.

Moving - Residential, corporate and industrial relocations; local and worldwide.
Trucking -- Container hauling service to major retailers and distributors throughout the island of Oahu.
Freight - Consolidation, deconsolidation, pickup & delivery.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Pacific Transfer, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Pacific Transfer, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Pacific Transfer, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 28, 1982 Business started: 03/01/1978 Business started locally: 03/01/1978 Business incorporated 11/18/1997 in HI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Public Utilities Commission
465 S. King Street Room 103, Honolulu HI 96813
Phone Number: (808) 586-2020
The number is PUC 103-C.

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
Phone Number: (808) 587-4242
The number is W40754050-01.

Federal Motor Carrier Safety Administration
1200 New Jersey Ave SE, Washington DC 20590
Phone Number: (888) 368-7238
The number is US DOT 189377.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Christopher Redlew, VP, Transportation Svcs. Mr. Travis Nekota, Manager, Moving Ms. Lorri Redlew, VP, Administration Mr. Alvin A. Tanaka, President
Contact Information
Principal: Mr. Christopher Redlew, VP, Transportation Svcs.
Business Category

Movers Trucking Freight Forwarding

Alternate Business Names
Atlas Van Lines
Industry Tips

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.