BBB Business Review

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BBB Accredited Business since

Hawaii Mortgage Experts, LLC

Additional Locations

Phone: (808) 394-1133 Fax: (808) 983-1096 View Additional Phone Numbers 6700 Kalanianaole Hwy, Suite 215, Honolulu, HI 96825 http://www.hawaiimortgageexperts.com


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hawaii Mortgage Experts, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hawaii Mortgage Experts, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hawaii Mortgage Experts, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 11, 2013 Business started: 08/31/2008 Business started locally: 08/31/2008 Business incorporated 08/31/2008 in HI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

GET-Oahu District Office
830 Punchbowl St, Honolulu HI 96813
https://dotax.ehawaii.gov/tls/app
Phone Number: (808) 587-4242
The number is W35607613-01.

Nationwide Mortgage Licensing System & Registry

http://www.nmlsconsumeraccess.org/
Phone Number: (240) 386-4444
The number is HI-354397.

Nationwide Mortgage Licensing System & Registry

http://www.nmlsconsumeraccess.org/
Phone Number: (240) 386-4444
The number is HI-968243.

Nationwide Mortgage Licensing System & Registry

http://www.nmlsconsumeraccess.org/
Phone Number: (240) 386-4444
The number is NMLS 968243.

Nationwide Mortgage Licensing System & Registry

http://www.nmlsconsumeraccess.org/
Phone Number: (240) 386-4444
The number is NMLS ID: 1045356.

Nationwide Mortgage Licensing System & Registry

http://www.nmlsconsumeraccess.org/
Phone Number: (240) 386-4444
The number is NMLS ID: 350950.

Type of Entity

Limited Liability Company (LLC)

Business Management
Deanna Butler, Owner Don Butler, Office Help/Husband
Contact Information
Principal: Deanna Butler, Owner
Business Category

Loan Originator

Products & Services

This company offers mortgage loan origination for residential purchases

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.