BBB Business Review

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Frontline Direct Marketing, LLC

Additional Locations

Fax: (503) 343-5168 45-934 Kamehameha Hwy, #C, PMB 294, Kaneohe, HI 96744

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This company offers internet related products.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Frontline Direct Marketing, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Frontline Direct Marketing, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 05, 2002 Business started: 06/29/2001 Business started locally: 06/29/2001 Business incorporated 04/16/2001 in HI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
Phone Number: (808) 587-4242
The number is W20205800-01.

Business Management
Ms. Kim J. Reed, Owner Mr. Steve Pearman, LLC Member
Contact Information
Principal: Ms. Kim J. Reed, Owner
Business Category

Internet Marketing Services

Alternate Business Names
All About Special Offers Frontline Direct Buy Intelligent Investigator Opinion Network, The Secret Shoppers Your Own Big Screen
Additional Information

The Bureau has asked the company for answers to basic questions related to the company's operations; specifically:

1) Is this an offer of employment to persons interested in becoming secret shoppers?
2) Who will be paying for the work & incurred expenses of the secret shopper? How often will the person be paid? How will he/she be paid?
3) Exactly what tasks will he/she be required to do to earn money?
4) What materials and support services will the applicant get for sending in a fee?
5) Will he/she be fully responsible for finding a market for his/her services?
6) What is the success rate for persons that purchased your program?
7) Is the State of Hawaii excluded from your offer? If so, why?
8) What is the company's refund policy?

The company has not responded to the Bureau's letter.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.