BBB Business Review

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BBB Accredited Business since

First Insurance Company of Hawaii, Ltd.

Additional Locations

Phone: (808) 527-7777 Fax: (808) 543-3403 1100 Ward Avenue, Honolulu, HI 96814 View Additional Email Addresses http://www.ficoh.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company provides property and casualty insurance products distributed through an independent agency network.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that First Insurance Company of Hawaii, Ltd. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for First Insurance Company of Hawaii, Ltd. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on First Insurance Company of Hawaii, Ltd.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: January 01, 1968 Business started: 08/11/1911 Business started locally: 08/11/1911 Business incorporated 08/06/1982 in HI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

DCCA Insurance Division
335 Merchant St STE 213, Honolulu HI 96813
http://pahoehoe.ehawaii.gov/ils/app
Phone Number: (808) 586-2790
insurance@dcca.hawaii.gov
The number is 100009.

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
http://pahoehoe.ehawaii.gov/tls/app
Phone Number: (808) 587-4242
The number is W40416982-01.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Allen Uyeda, CEO Mr. Isaac Kosasa, Vice President Mr. Darren Okihara, Vice President Mr. Jeffrey Shonka, President & CEO Mr. Steve Tabussi, Vice President
Contact Information
Customer Contact: Mr. Isaac Kosasa, Vice President
Principal: Mr. Allen Uyeda, CEO
Business Category

Insurance Services Insurance Companies Insurance - Liability Insurance - Property

Industry Tips
INSURANCE OFFERS

Customer Review Rating plus BBB Rating Summary

First Insurance Company of Hawaii, Ltd. has received 4.4 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.