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BBB Accredited Business since
Phone: (800) 398-9698 Fax: (808) 877-3104 View Additional Phone Numbers PO Box 598, Makawao, HI 96768
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Activities & Attractions Assoc. of Hawaii, A3H is not for profit 501c6. This trade association lobbies for consumer protection as it relates to the sales of activities & attractions in the state of Hawaii. HRS468M is a chapter we authored and put on the Law books.
A3H also collectively markets the members' products to visitors (www.HawaiiFun.org). Local Residents(www.Kamaain.org), agencies (www.HIRealTime.com) and mainland Travel Agents (www.HawaiiTARP.com). All our members are vetted for proper licensing, permits and insurance. We also cancel membership if a businesses receives 3 unresolved consumer complaints.
The only product A3H sells is the Shaka Gold Card (www.ShakaGoldCard.com). These discount cards sell for $30, cover up to 4 people are good for 1 year from the date of purchase. A3H members provide 10-25% off retail prices.
Progressively, Promoting and Protecting the Activity & Attractions Industry in this beautiful State of Hawaii.
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A BBB Accredited Business since
BBB has determined that Activities & Attractions Association of Hawaii meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Activities & Attractions Association of Hawaii include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
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Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
Phone Number: (808) 587-4242
The number is W20439794-01.
Type of Entity
Business ManagementMs. Toni Marie Davis, Executive Director
Information Bureaus Lobbyists Tourists Attractions Associations
Products & Services
Activities & Attractions Association of Hawaii offers the following product(s): Shaka Gold Cards
Method(s) of PaymentVisa, MasterCard and American Express
Refund and Exchange PolicyShaka Gold Membership (formerly named A3H Gold Card)
As a consumer advocate, not refunding an unused Shaka Gold Membership contradicts our purpose. To avoid refunds we request you research activities & attractions to ensure participation. Determine before purchasing the membership if it will save more than it costs, ($30). Please do not expect to go up to any merchant in the state of Hawaii and receive a discount.
If after researching you determine you will not save more than the cost of the membership, please do not purchase a Shaka Gold Membership. You'll end up costing our "do good" organization money & reputation.
If while using your membership, a participating merchant doesn't recognize their discount or the program, call our office 1-800-398-9698 ext 111 to speak with the Executive Director, Toni Marie Davis. She will turn the situation around provided you did not book through a middleman. The membership discounts are only extended if you book direct with the owner of the business.
Do not purchase membership based on the chance of obtaining 50% off owners' tickets. These are limited in number and if you are lucky enough to be get - it's just that luck. On the first of the month nearly 100 people are competing for these tickets.
If you are reading this page for the first time and you were unable to use the membership or misunderstood how the membership worked and would like a refund, email: firstname.lastname@example.org and explain the reason(s) for your request. As a not for profit that lobbies for consumer protection it would be ironic for us not to refund you. We do charge a 5% fee ($1.50) on all refunds to cover processing fees.
Do not purchase a Shaka Gold Membership based on the purchase of Owners Tickets. Owners Ticket are a limited number and are sold on a first come first serve basis. They are good for one year from the date of purchase. These tickets are not refundable unless your scheduled excursion is canceled by the supplier. All owners' ticket refunds are subject to the approval of the activity supplier. To ensure an expedient refund include the date, time, name and title of the employee canceling the excursion.
Mail to: A3H
PO Box 598
Makawao, Hawaii 96768
Attention: Owners' Ticket Refund
Or email email@example.com or call 1-800-398-9698. Upon receipt of refund request, we will issue a credit to the same credit card used to purchase or send a check if necessary.