BBB Business Review

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BBB Accredited Business since

Hokulaki, LLC

Additional Locations

Phone: (808) 235-8388 Fax: (808) 234-5678 45-217A William Henry Rd., Kaneohe, HI 96744 http://www.hokulaki.com


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Description

This company offers senior citizens' care home.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hokulaki, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hokulaki, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hokulaki, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 05, 2005 Business started: 12/01/2000 Business started locally: 12/01/2000 Business incorporated 05/06/2004 in HI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
http://pahoehoe.ehawaii.gov/tls/app
Phone Number: (808) 587-4242
The number is W40807984-01.

Office of Health Care Assurance
Office of Health Care Assurance Kapolei, 601 Kamokila Blvd #361 HI 96707
www.state.hi.us/health
Phone Number: (808) 692-7400
The number is 1288-C.

Office of Health Care Assurance
Office of Health Care Assurance Kapolei, 601 Kamokila Blvd #361 HI 96707
www.state.hi.us/health
Phone Number: (808) 692-7400
The number is 1471-C.

DCCA Consumer Resource Center
235 S. Beretania Street, 8th & 9th Floors, Honolulu HI 96813
Phone Number: (808) 587-4272
The number is RN-44793.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mrs. Myriam Tabaniag, LLC Member
Contact Information
Principal: Mrs. Myriam Tabaniag, LLC Member
Business Category

In-Home Care Day Care - Adults

Alternate Business Names
Hokulaki Senior Living, LLC
Licensing

Please be advised that this type of business is regulated by the State of Hawaii and requires a license. The BBB highly recommends you do business with appropriately licensed companies. You may call the State of Hawaii's Office of HEalth Care Assurance at (808)692-7400 for the most current and accurate information regarding this company's license.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.