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Business ProfileforThe Modern Honolulu
At-a-glance
Customer Reviews
All customer reviews and complaints are handled by the BBB where the company is Headquartered or a central customer processing location.
Average of 899 Customer Reviews
Customer Complaints
1,929 complaints closed in last 3 years
689 complaints closed in last 12 months
All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.
This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 1775 Ala Moana Blvd, Honolulu, HI 96815-1603
- Headquarters
- 6355 Metrowest Blvd STE 180, Orlando, FL 32835
- BBB File Opened:
- 6/13/2011
- Years in Business:
- 32
- Business Started:
- 1/1/1992
- Business Incorporated:
- 7/15/2011
- Accredited Since:
- 9/4/2018
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Number of Employees:
- 320
- Alternate Business Name
- Diamond Resorts International Club, Inc
- Resort Management International, Inc.
- Business Management
- Mr. Eric Gravelle, Vice President
- Mr. Michael Shalmy, Officer
- Kahealani Colon, General Manager
- Contact Information
Principal
- Mr. Michael Shalmy, Officer
Customer Contact
- Kahealani Colon, General Manager
- Additional Contact Information
Phone Numbers
- (888) 970-4161Other Phone
- (808) 450-3396Other Phone
- (888) 970-4161
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