BBB Business Review
This Business is not BBB accredited
Pacific Beach Hotel
Phone: (808) 922-1233 Fax: (808) 923-2566 2490 Kalakaua Ave, Honolulu, HI 96815
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This company offers hotels and restaurants services. In addition to the three Hawaii hotels, HTH Corporation owns office buildings, apartments, and residential buildings throughout the island of Oahu. HTH Property Management manages all of the property assets for the corporation, which includes retail space within each of the hotels.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Pacific Beach Hotel include:
- Failure to respond to 1 complaint filed against business
Factors that raised the rating for Pacific Beach Hotel include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
Phone Number: (808) 587-4242
The number is W40553356-01.
Type of Entity
Business ManagementMr. Sean Borges, Asst General Mgr Mr. John Hayashi, President Mr. Robert Minicola, Regional VP, Operations Ms. Corine Watanabe, Chair & CEO