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Hawaii

This Business is not BBB accredited

Lahaina Inn

Phone: (808) 661-0577 Fax: (808) 667-9480 127 Lahainaluna Rd, Lahaina, HI 96761 http://www.lahainainn.com

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Description

This company offers Boutique hotel in Lahaina Town.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Lahaina Inn include:

  • Failure to respond to 2 complaints filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Lahaina Inn
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: November 17, 2000 Business started: 05/01/1999 Business started locally: 05/01/1999 Business incorporated: 03/31/2004 in HI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
http://pahoehoe.ehawaii.gov/tls/app
Phone Number: (808) 587-4242
The number is W20059022-01.

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Toni Johnson, LLC Manager Ms. Debbi Webster, LLC Manager
Contact Information
Principal: Ms. Toni Johnson, LLC Manager
Customer Contact: Ms. Debbi Webster, LLC Manager
Business Category

Hotels

Alternate Business Names
DMT.Net LLC
Licensing

Please be advised that this type of business is licensed by the County of Maui and requires a license. The BBB highly recommends you do business with appropriately licensed companies. You may call the Maui County Planning Department on Maui at (808)270-7735 for the most current and accurate information regarding this company's license.


Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    127 Lahainaluna Rd

    Lahaina, HI 96761

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Professional AffiliationsX
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB reports on known significant government actions involving business' marketplace conduct.

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Complaint Detail(s)

4/3/2012 Problems with Product/Service
2/29/2012 Billing/Collection Issues