BBB Business Review

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This business is not BBB accredited.

Courtyard by Marriott King Kamehameha's Kona Beach Hotel

Phone: (808) 329-2911 Fax: (808) 329-4602 75-5660 Palani Rd, Kailua Kona, HI 96740 View Additional Email Addresses

Click for BBB Rating on Courtyard by Marriott King Kamehameha's Kona Beach Hotel

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for Courtyard by Marriott King Kamehameha's Kona Beach Hotel. BBB serving Metro Washington DC & Eastern Pennsylvania has the full report as that BBB handles all complaints for Courtyard by Marriott King Kamehameha's Kona Beach Hotel.

Additional Information

BBB file opened: November 02, 2007 Business started: 04/19/2007 Business started locally: 04/19/2007 Business incorporated 03/19/2007 in HI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
Phone Number: (808) 587-4242
The number is W42011701-01.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jak Hu, General Manager
Contact Information
Principal: Mr. Jak Hu, General Manager
Business Category


Alternate Business Names
IWF KKH, LLC King Kamehameha's Kona Beach Hotel

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.