BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Honolulu Home Improvement LLC

Phone: (808) 375-2458 92-679 Malahuna Loop, Kapolei, HI 96707


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Contractor's license is not required for handyman jobs if the aggregate contract price for the project, including labor, materials, taxes, and all other items, is not more than $1,000.00 and does not require a building permit. This exemption does not apply to electrical or plumbing work requiring a permit. Furthermore, even if an electrical or plumbing permit is not required by the county on a particular project, the work may still have to be performed by a licensed electrician or plumber.

Contact the Consumer Resource Center for more information at 808-587-3222 or 808-587-3295 between 7:45 am and 4:30 pm Mon-Fri excluding holidays.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Honolulu Home Improvement LLC include:

  • 1 complaint(s) filed against business that were not resolved
  • Failure to have a required competency license
  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Honolulu Home Improvement LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 05, 2003 Business started: 08/01/1985 Business started locally: 08/01/1985
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

GET-Oahu District Office
830 Punchbowl St, Honolulu HI 96813
https://dotax.ehawaii.gov/tls/app
Phone Number: (808) 587-4242
The number is W19593447-01.

DCCA Professional & Vocational Licensing
335 Merchant St STE 301, Honolulu HI 96813
https://pvl.ehawaii.gov/pvlsearch/
Phone Number: (808) 586-3000
pvl@dcca.hawaii.gov
On 8/16/2016 BBB confirmed that Honolulu Home Improvement LLC had not obtained a necessary license from DCCA Professional & Vocational Licensing.

Business Management
Mr. Ozane A. Mosley, Member
Contact Information
Principal: Mr. Ozane A. Mosley, Member
Business Category

Home Improvements Handyman Services Kitchen & Bath - Design & Remodeling

Licensing

Contractor's license is not required for handyman jobs if the aggregate contract price for the project, including labor, materials, taxes, and all other items, is not more than $1,000.00 and does not require a building permit. Furthermore, even if an electrical or plumbing permit is not required by the county on a particular project, the work may still have to be performed by a licensed electrician or plumber.

Contact the Consumer Resource Center for more information at 808-587-3222 or 808-587-3295 between 7:45 am and 4:30 pm Mon-Fri excluding holidays.

Industry Tips
HOME IMPROVEMENT & REMODELING
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.