BBB Business Review
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BBB Accredited Business since
Phone: (808) 781-3126 Fax: (808) 263-8454 View Additional Phone Numbers 905 Kalanianaole Hwy Spc 15B Building 28C, Kailua, HI 96734
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers an online gift catalog with a large selection of products such as: Tikis, Tiki masks, Tiki bar decor, koa paddles, Polynesian art, tropical decor, surf decor products, island lifestyle products and more.
A BBB Accredited Business since
BBB has determined that Tikimaster.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Tikimaster.com include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
Phone Number: (808) 587-4242
The number is W05877316-01.
Type of Entity
Business ManagementMr. Jerome Coudrier, President
Refund and Exchange PolicyTerms of Sale
The following Terms of Sale will govern the sale between Tikimaster.com (the 1cSeller 1d) and you, our Customer, for any item purchased from our website. By buying from us, you agree to these terms.
We accept the following methods of payment: major credit cards (Visa, MasterCard, Discovery, AmericanExpress, JCB and more), Paypal, company checks. We prefer payment by major credit cards.
All prices are listed in US Dollars, unless otherwise indicated. All applicable state, local, federal, and international taxes and fees apply.
Shipping and Delivery
We currently ship all over the worls except in high risk countries. Shipping and handling charges apply to all orders, unless otherwise specified. Shipping charges will be calculated in your shopping cart, and may vary according to the number or weight of items shipped, carrier used, destination of order, and whether you requested expedited delivery.
We ship items within 2 business days of payment clearance. All delivery dates are estimates and are not guaranteed.
Refunds and Returns
If you are not satisfied with your order for any reason, you may return it for a full refund within 5 days of receipt. Shipping is not refundable, and you will bear the cost of return shipping. Items must be returned in the condition in which they arrived and in their original packaging. A 20% restocking fee may be applied.
We accept returns only with a return authorization. In order to obtain a return authorization, you must contact Tikimaster.com at (877) 677-4440 within 5 days of receipt.