BBB Business Review

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BBB Accredited Business since

Tikimaster.com

Phone: (808) 781-3126 Fax: (808) 263-8454 View Additional Phone Numbers 905 Kalanianaole Hwy Spc 15B  Building 28C, Kailua, HI 96734 http://www.tikimaster.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers an online gift catalog with a large selection of products such as: Tikis, Tiki masks, Tiki bar decor, koa paddles, Polynesian art, tropical decor, surf decor products, island lifestyle products and more.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Tikimaster.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Tikimaster.com include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Tikimaster.com
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: January 23, 2008 Business started: 01/01/2004 Business started locally: 01/01/2004 Business incorporated 11/09/2006 in HI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
http://pahoehoe.ehawaii.gov/tls/app
Phone Number: (808) 587-4242
The number is W05877316-01.

Type of Entity

Corporation

Business Management
Mr. Jerome Coudrier, President
Contact Information
Principal: Mr. Jerome Coudrier, President
Business Category

Hawaiian Goods

Refund and Exchange Policy
Terms of Sale
The following Terms of Sale will govern the sale between Tikimaster.com (the 1cSeller 1d) and you, our Customer, for any item purchased from our website. By buying from us, you agree to these terms.
Payments
We accept the following methods of payment: major credit cards (Visa, MasterCard, Discovery, AmericanExpress, JCB and more), Paypal, company checks. We prefer payment by major credit cards.
Price
All prices are listed in US Dollars, unless otherwise indicated. All applicable state, local, federal, and international taxes and fees apply.
Shipping and Delivery
We currently ship all over the worls except in high risk countries. Shipping and handling charges apply to all orders, unless otherwise specified. Shipping charges will be calculated in your shopping cart, and may vary according to the number or weight of items shipped, carrier used, destination of order, and whether you requested expedited delivery.
We ship items within 2 business days of payment clearance. All delivery dates are estimates and are not guaranteed.


Refunds and Returns
If you are not satisfied with your order for any reason, you may return it for a full refund within 5 days of receipt. Shipping is not refundable, and you will bear the cost of return shipping. Items must be returned in the condition in which they arrived and in their original packaging. A 20% restocking fee may be applied.

We accept returns only with a return authorization. In order to obtain a return authorization, you must contact Tikimaster.com at (877) 677-4440 within 5 days of receipt.
Alternate Business Names
Kamakani Enterprises, Inc.

Customer Review Rating plus BBB Rating Summary

Tikimaster.com has received 4.4 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.