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Shaka Time Inc., DBA Hawaiian Aloha Fashions offers a variety of Hawaiian clothes made in Hawaii for the entire family, jewelry, accessories and gifts via internet and Honolulu showroom.
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A BBB Accredited Business since
BBB has determined that Shaka Time, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Shaka Time, Inc. include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
Phone Number: (808) 587-4242
The number is W20443148-01.
Type of Entity
Business ManagementMr. Carlos Benitez, President
Products & Services
Shaka Time, Inc. sells the following brand(s): Avanti, Island Heritage, KY, Locals Slippers, NauticalGoldJewerly, Pacific Clothing, Pacific Legend, RJC, Royal Creations, Scott Hawaii Sandals, Shakatime, Steven Wear, Trade West, Two Palms
Shaka Time, Inc. offers the following product(s): Hair Accessories, Hand-Made Jewelry, Hawaiian Dresses, Hawaiian Shirts, Hula Skirts, Kids Aloha Clothing, Long Sleeve Hawaiian Shirts, Lotions and Fragrances, Muumuu Dresses, Sandals, Sarongs/ Beach Cover-Ups, Silk Flower Headbands, Silk Flower Leis, Slippers, Travel Accessories, Tropical Neckties, T-Shirts for Adults and Kids, Wedding Accessories
Method(s) of PaymentVisa, MC, American Express, JCB, Discover, PayPal, Amazon Pay, Cash
Refund and Exchange Policy
365 DAYS- 1 full year! If you are not satisfied with your purchase, send it back to our warehouse in Honolulu for a refund. All returns must be unworn; unwashed, in the same condition you received them and with all the original tags and packaging. Women's swimwear, intimate and undergarment items must have all tags and hygienic liner intact. Fine jewelry and other products have a different return policy. See complete details below.
RETURNS: You can return within 365 days (1 full year). All returns must be unworn; unwashed and in the same condition you receive them and with all the original tags and packaging. Shipping fees are not refundable. Refunds are credited back to the same method of payment less a 15% restocking fee.
EXCHANGES: You can place a new order online and send the exchange back to us for credit. Re-shipping fees will be applied based on destination (this fee is only charged if the shipment fee for the new order is not paid online).
JEWELRY RETURNS: All fine jewelry can be returned within 30 days for a full refund less a 15% restocking fee. The jewelry and display box must be in the original new condition, not worn out or scratched and have all the tags and documentation.
ITEMS NOT RETURNABLE: Wholesale, bulk special orders, lotions, opened unwrapped gifts, unpackaged, made-to-order items including embroidery, engraving or special customization; any closeout or final-sale items.
ORDER CANCELLATION: How do I cancel my order? If you order is pending shipment, just email us or call us to process the cancellation. If your order was shipped, we will process your order as an exchange or return.
Alternate Business NamesHawaiian Aloha Fashions
866 Iwilei Rd Ste 206
Honolulu, HI 96817 Directions
PO Box 159058
Honolulu, HI 96830
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Types of Complaints Handled by BBB
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BBB Complaint Process
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Additional Phone Numbers
- (877) 949-5299(Phone)
- (855) 353-9995(Phone)
Additional Email Addresses
- - Customer Service
- - Communication/Mass Email
- - eQuote
- - Technical Support
- - Sales
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.