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BBB Accredited Business since

Shaka Time, Inc.

Additional Locations

Phone: (808) 545-3179 Fax: (808) 537-5216 View Additional Phone Numbers PO Box 159058, Honolulu, HI 96830 http://www.nauticalgoldjewelry.com View Additional Web Addresses

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Description

Shaka Time Inc., DBA Hawaiian Aloha Fashions offers a variety of Hawaiian clothes made in Hawaii for the entire family, jewelry, accessories and gifts via internet and Honolulu showroom.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Shaka Time, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Shaka Time, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Shaka Time, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: December 16, 2009 Business started: 05/13/1991 in HI Business started locally: 05/13/1991 Business incorporated: 05/13/1991 in HI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
http://pahoehoe.ehawaii.gov/tls/app
Phone Number: (808) 587-4242
The number is W20443148-01.

Type of Entity

Corporation

Business Management
Mr. Carlos Benitez, President
Contact Information
Principal: Mr. Carlos Benitez, President
Business Category

Hawaiian Goods

Products & Services

Shaka Time, Inc. sells the following brand(s): Avanti, Island Heritage, KY, Locals Slippers, NauticalGoldJewerly, Pacific Clothing, Pacific Legend, RJC, Royal Creations, Scott Hawaii Sandals, Shakatime, Steven Wear, Trade West, Two Palms

Shaka Time, Inc. offers the following product(s): Hair Accessories, Hand-Made Jewelry, Hawaiian Dresses, Hawaiian Shirts, Hula Skirts, Kids Aloha Clothing, Long Sleeve Hawaiian Shirts, Lotions and Fragrances, Muumuu Dresses, Sandals, Sarongs/ Beach Cover-Ups, Silk Flower Headbands, Silk Flower Leis, Slippers, Travel Accessories, Tropical Neckties, T-Shirts for Adults and Kids, Wedding Accessories

Method(s) of Payment
Visa, MC, American Express, JCB, Discover, PayPal, Amazon Pay, Cash
Refund and Exchange Policy

365 DAYS- 1 full year! If you are not satisfied with your purchase, send it back to our warehouse in Honolulu for a refund. All returns must be unworn; unwashed, in the same condition you received them and with all the original tags and packaging. Women's swimwear, intimate and undergarment items must have all tags and hygienic liner intact. Fine jewelry and other products have a different return policy. See complete details below.
RETURNS: You can return within 365 days (1 full year). All returns must be unworn; unwashed and in the same condition you receive them and with all the original tags and packaging. Shipping fees are not refundable. Refunds are credited back to the same method of payment less a 15% restocking fee.
EXCHANGES: You can place a new order online and send the exchange back to us for credit. Re-shipping fees will be applied based on destination (this fee is only charged if the shipment fee for the new order is not paid online).
JEWELRY RETURNS: All fine jewelry can be returned within 30 days for a full refund less a 15% restocking fee. The jewelry and display box must be in the original new condition, not worn out or scratched and have all the tags and documentation.
ITEMS NOT RETURNABLE: Wholesale, bulk special orders, lotions, opened unwrapped gifts, unpackaged, made-to-order items including embroidery, engraving or special customization; any closeout or final-sale items.
ORDER CANCELLATION: How do I cancel my order? If you order is pending shipment, just email us or call us to process the cancellation. If your order was shipped, we will process your order as an exchange or return.

Alternate Business Names
Hawaiian Aloha Fashions Hawaiian Wedding Place Nautical Gold Jewelry
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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