Find us on Google+

BBB Business Review

Text Sizesmall medium large
Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are you...?

If yes, click here to login.

Are you...?

BBB Accredited Business since

Aunty Lilikoi, LLC

Additional Locations

Phone: (808) 338-1296 Fax: (808) 332-5619 View Additional Phone Numbers 9875 Waimea Road, Waimea, HI 96796 http://www.auntylilikoi.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Aunty Lilikoi Passion Fruit Products is a manufacturer, wholesaler, and retailer of food products made with passion fruit—locally known as Lilikoi—and body care products made with passion flower oil. The company’s manufacturing facility, retail store and Hawaii State Department of Health certified kitchen is located in a 2200 square-foot climate controlled building in the heart of historic Waimea town on the island of Kauai, Hawaii.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Aunty Lilikoi, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Aunty Lilikoi, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Aunty Lilikoi, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 04, 2008 Business started: 01/01/1990 in HI Business started locally: 01/01/1990 Business incorporated 06/18/2003 in HI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
http://pahoehoe.ehawaii.gov/tls/app
Phone Number: (808) 587-4242
The number is W20128874-01.

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Lori A Cardenas, LLC Member
Contact Information
Principal: Ms. Lori A Cardenas, LLC Member
Business Category

Hawaiian Goods Food Products Preserves, Jams & Jellies

Products & Services

Aunty Lilikoi, LLC sells the following brand(s): Aunty Lilikoi, Aunty Lilikoi Products, Cloud Nine Hawaii, Ko Bakery, Salty Wahine Gourmet Hawaiian Sea Salts, Shinil Candles and Soap

Aunty Lilikoi, LLC offers the following product(s): Gifts (Variety), Jellies and Butters (Variety), Mustards and Dressings (Variety), Personal Care (Variety), Syrups and Juices (Variety)

Hours of Operation
M: 10:00 AM - 6:00 PM
T: 10:00 AM - 6:00 PM
W: 10:00 AM - 6:00 PM
Th: 10:00 AM - 6:00 PM
F: 10:00 AM - 6:00 PM
S: 10:00 AM - 6:00 PM
Su: 10:00 AM - 6:00 PM
H: Closed
Method(s) of Payment
We accept Discover, Visa, Mastercard, American Express, and Paypal.
Refund and Exchange Policy

Retail (direct to end-user)--Refund or exchange of damaged or defective product.

Wholesale--Credit for products damaged in shipment, if reported within 5 days.

 

Service Area
Products can be found in select stores on the islands of Kaua'i, O'ahu, and Big Island. We also delivery domestically and international. Please visit our website to find out more information.
Alternate Business Names
Aunty Lilikoi Passion Fruit Products
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.