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Hamco Glass & Glazing LLC

Phone: (808) 245-8793 Fax: (808) 245-3642 1770 Haleukana St # 102, Lihue, HI 96766 View Additional Email Addresses


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Description

commercial storefronts & entrance doors, automatic doors, rollup doors, glass (float & safety), acrylic, jalousie (strip & surround frames), screens (doors & windows), shower enclosures, garden window, sky light, patio doors (hinged & sliding), hardware (window & doors), repairs (windows & doors), Sika Flex 1A sealants, Silicone (mildew resistant/clear), sprays (glass cleaner, lubricant, rust penetrator, mirror sealant, touch up paint), glass tops, laminated safety glass, screen cloth, 4 & 6" glass slats


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hamco Glass & Glazing LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hamco Glass & Glazing LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 05, 2011 Business started: 09/13/2010 in HI Business started locally: 09/13/2010 Business incorporated 04/26/2010 in HI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
http://pahoehoe.ehawaii.gov/tls/app
Phone Number: (808) 587-4242
The number is W78030443-01.

DCCA Professional & Vocational Licensing
335 Merchant St STE 301, Honolulu HI 96813
https://pvl.ehawaii.gov/pvlsearch/
Phone Number: (808) 586-3000
pvl@dcca.hawaii.gov
The number is C30984.

DCCA Professional & Vocational Licensing
335 Merchant St STE 301, Honolulu HI 96813
https://pvl.ehawaii.gov/pvlsearch/
Phone Number: (808) 586-3000
pvl@dcca.hawaii.gov
The number is C30983.

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Joni Hamada-Patricio, Member Mr. Noel Patricio, Member
Contact Information
Principal: Ms. Joni Hamada-Patricio, Member
Business Category

Glaziers Glass - Repair

Products & Services

Hamco Glass & Glazing LLC sells the following brand(s): ALUMAX BATH ENCLOSURES, ANEMOSTAT, BREEZWAY JALOUSIE WINDOWS, CARDINAL BATH ENCLOSURES, CRL, INTERNATIONAL WINDOW CORP (I.W.C.), KAWNEER COMPANY, PRIME-LINE, SAFTIFIRST (Fire-Rated Glass products), TRADEWIND JALOUSIE WINDOWS, TRU-FRAME

Hamco Glass & Glazing LLC offers the following product(s): 1/4" WIRED GLASS, 7/32" LAMINATED SAFETY GLASS, ACRYLIC Thickness 1/8" , 1/4", ALUM AWNING WINDOW, ALUM CASEMENT WINDOW, ALUM COMBINATION JALOUSIE WITH FIXED GLASS, ALUM DOUBLE HUNG WINDOW, ALUM GARDEN WINDOW, ALUM SINGLE HUNG WINDOW, ALUMIMUN SLIDING SCREEN DOORS, ALUMINUM HINGED SCREEN DOORS, ALUMINUM SLIDING PATIO DOORS, ALUMINUM STRIP JALOUSIE HDWE, ALUMINUM SURROUND (box) JALOUSIE WINDOW, ANNEALED GLASS (not safety) Thickness 1/16", 1/8", 1/4", BATH & SHOWER ENCLOSURES, BULLET RESISTANT IMPACT RATED PRODUCTS, COMMERCIAL ENTRANCE DOORS, COMMERCIAL ROLL-UP DOORS, COMMERCIAL STOREFRONT SYSTEMS, FIRE-RATED GLASS PRODUCTS, GLASS TOPS, HURRICANE IMPACT RATED PRODUCTS, I.G.U (Insulated Glass Unit), MIRROR, copper free (thickness 1/8", 1/4"), REGLAZE SLIDING GLASS DOORS, REGLAZE WINDOW FRAMES, REPAIRS FOR WINDOWS & DOORS, SKYLIGHTS, STAINLESS SERVICE COUNTER SYSTEMS, TEMPERED GLASS, VARIOUS REPLACEMENT HARDWARE FOR DOORS, VARIOUS REPLACEMENT HARDWARE FOR WINDOWS, VINYL SLIDING PATIO DOORS, VINYL COMBINATION JALOUSIE WITH FIXED GLASS, VINYL DOUBLE HUNG WINDOW, VINYL SINGLE HUNG WINDOW, VINYL STRIP JALOUSIE HDWE, VINYL SURROUND (box) JALOUSIE WINDOW, VISION LITE WINDOW FRAME

Method(s) of Payment
CASH, LOCAL or BUSINESS CHECK, CREDIT CARDS (Visa & MasterCard)
Refund and Exchange Policy
ALL RETURNED MATERIALS MUST BE:
1. Accompanied with a sales receipt.
2. In new & acceptable sale condition, with fasteners, if any.
3. Returned within 15 calendar days of invoice date.

NOTE: NO returns or exchanges on SALE OR SPECIAL ORDER items.
All sales are final.

RE-STOCKING FEE:
1. 25% shall be applied to all accepted materials.
2. Refund shall be processed in two (2) weeks.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.