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Dependable Hawaiian Express, Inc.

Additional Locations

Phone: (808) 841-7311 Fax: (808) 841-1637 View Additional Phone Numbers 703 N Nimitz Hwy, Honolulu, HI 96817 http://www.dhx.com


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Description

This company, DHX (Dependable Hawaiian Express) has affilates under DGX (Dependable Ground Express) and DAX (Dependable AirCargo Express). DHX are ocean frieght logistics specialist of Hawaii and Guam offering trucking, warehousing, freight forwarding, and logistics. DGX specializes in imports and exports to/from the USA as well as Customs Brokerage. DAX provides domestic and international air freight services anywhere in the world.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Dependable Hawaiian Express, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Dependable Hawaiian Express, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 08, 1989 Business started: 01/01/1977 Business started locally: 01/01/1977 Business incorporated 07/03/1991 in HI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Public Utilities Commission
465 S. King Street Room 103, Honolulu HI 96813
puc.hawaii.gov
Phone Number: (808) 586-2020
hawaii.PUC@hawaii.gov
The number is PUC 05204-C.

Public Utilities Commission
465 S. King Street Room 103, Honolulu HI 96813
puc.hawaii.gov
Phone Number: (808) 586-2020
hawaii.PUC@hawaii.gov
The number is PUC 00095-C.

Public Utilities Commission
465 S. King Street Room 103, Honolulu HI 96813
puc.hawaii.gov
Phone Number: (808) 586-2020
hawaii.PUC@hawaii.gov
The number is PUC 4061-C.

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
http://pahoehoe.ehawaii.gov/tls/app
Phone Number: (808) 587-4242
The number is W40387198-01.

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
http://pahoehoe.ehawaii.gov/tls/app
Phone Number: (808) 587-4242
The number is W20254124-01.

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
http://pahoehoe.ehawaii.gov/tls/app
Phone Number: (808) 587-4242
The number is W20445494-01.

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
http://pahoehoe.ehawaii.gov/tls/app
Phone Number: (808) 587-4242
The number is W38802421-01.

Federal Motor Carrier Safety Administration
1200 New Jersey Ave SE, Washington DC 20590
https://www.protectyourmove.gov/
Phone Number: (888) 368-7238
The number is US DOT 716620.

Type of Entity

Corporation

Business Management
Mr. Brad Dechter, President Mr. Tim Forkner, Outer Island Sales Manager Ms. Cammie Guay, VP of Quality Process & CS Mr. Bill Lane, Sales Manager Mr. Ron Massman, Chairman/CEO Mr. Kane McEwen, Manager
Contact Information
Principal: Mr. Brad Dechter, President
Principal: Mr. Tim Forkner, Outer Island Sales Manager
Customer Contact: Mr. Bill Lane, Sales Manager
Business Category

Freight Forwarding Trucking - Heavy Hauling Delivery Service

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.