BBB Business Review

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This business is not BBB accredited.

T S Aloha, Inc.

Additional Locations

Phone: (808) 922-2268 Fax: (808) 667-4802 View Additional Phone Numbers 2335 Kalakaua Ave Ste 116, Honolulu, HI 96815 View Additional Web Addresses

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This company offers restaurants and restaurant management in Hawaii and California.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for T S Aloha, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on T S Aloha, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 09, 2002 Business started: 11/25/1988 Business started locally: 11/25/1988 Business incorporated 11/25/1988 in HI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
Phone Number: (808) 587-4242
The number is W20409848-01.

Type of Entity


Business Management
Mr. John A. Saxten, Chairman Ms. Jill Eckenrode, Executive Assistant Mr. Richard J. Moon, VP Mr. Bill Parsons, CEO
Contact Information
Customer Contact: Ms. Jill Eckenrode, Executive Assistant
Principal: Mr. John A. Saxten, Chairman
Business Category

Food ServiceManagement Banquet Facilities Restaurants

Alternate Business Names
Aloha Cafe Barefoot Brew Duke's Barefoot Bar Duke's Blonde Ale Duke's Canoe Club Waikiki Duke's Draft Blonde Ale Duke's Fish House Duke's Kaanapali Duke's Legacy of Aloha Duke's Maui Duke's on Sunday Duke's Restaurant Hula Grill Hula Grill Hawaiian Seafood Hula Grill Restaurant Hula Grill Waikiki Hula Pie Keoki Keoki's Paradise Kimo's Fish House Kimo's Fish Market Kimo's Old Waikiki Kimo's Restaurant Leilani Sharky's T S Restaurants of Hawaii and California The Barefoot Bar The Endless Summer Grill & Bar

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.