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BBB Accredited Business since

Tardus Wealth Strategies

Phone: (808) 440-0688 Fax: (808) 440-0689 View Additional Phone Numbers 700 Bishop St Ste 501, Honolulu, HI 96813

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers financial education & training.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Tardus Wealth Strategies meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Tardus Wealth Strategies include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Additional Complaint Information

Complaints allege that obtaining a line of credit was instrumental in making the company's program work for them; without it, consumers could not progress. However, when they could not obtain a line of credit due to their financial status, their calls for assistance were not returned in a timely manner, or returned at all. Often, instructors left the company without the consumers' knowledge. When the consumers requested a full refund citing the company's guarantee, they were told that no refund would be given because they had not applied the principles taught in class, and were offered contract extension with no additional charge instead.

The company informed BBB that they have taken the following steps to address the underlining cause of complaints described above:

- Implemented a new customer service procedure since the beginning of 2008 to ensure that consumer concerns are addressed in a timely manner.
- New programs currently offered by the company, do not require consumers to obtain a line of credit.

The company also stated that each of the refund request based on the company's money back guarantee were carefully evaluated, and some cases did result in full refunds.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Tardus Wealth Strategies
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 06, 2003 Business started: 07/16/2002 Business started locally: 07/16/2002 Business incorporated 07/16/2002 in HI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
Phone Number: (808) 587-4242
The number is W20193344-01.

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Tanisha Souza, CEO Thien Ngo, Client Services Mr. Chris Souza, General Manager
Contact Information
Customer Contact: Mr. Chris Souza, General Manager
Principal: Ms. Tanisha Souza, CEO
Business Category

Financial Planning Consultants Investment Seminars

Alternate Business Names
Chatdaka Enterprises, LLC
Industry Tips

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.