If yes, click here to login.
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers financial education & training.
Request a Quote
View Business Review Inquiries
A BBB Accredited Business since
BBB has determined that Tardus Wealth Strategies meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Tardus Wealth Strategies include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Additional Complaint Information
Complaints allege that obtaining a line of credit was instrumental in making the company's program work for them; without it, consumers could not progress. However, when they could not obtain a line of credit due to their financial status, their calls for assistance were not returned in a timely manner, or returned at all. Often, instructors left the company without the consumers' knowledge. When the consumers requested a full refund citing the company's guarantee, they were told that no refund would be given because they had not applied the principles taught in class, and were offered contract extension with no additional charge instead.
The company informed BBB that they have taken the following steps to address the underlining cause of complaints described above:
- Implemented a new customer service procedure since the beginning of 2008 to ensure that consumer concerns are addressed in a timely manner.
- New programs currently offered by the company, do not require consumers to obtain a line of credit.
The company also stated that each of the refund request based on the company's money back guarantee were carefully evaluated, and some cases did result in full refunds.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
Phone Number: (808) 587-4242
The number is W20193344-01.
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Tanisha Souza, CEO Thien Ngo, Client Services Mr. Chris Souza, General Manager
Financial Planning Consultants Investment Seminars