BBB Business Review

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BBB Accredited Business since

Elite Medical Services Inc.

Phone: (808) 392-2080 Fax: (480) 287-8861 94-615 Kupuohi St STE 212, Waipahu, HI 96797 View Additional Web Addresses

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This company offers training & certifies aspiring medical professionals. Training varies, from short re-certifications and one day workshops, to 6-10 week career training programs.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Elite Medical Services Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Elite Medical Services Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

6 Customer Reviews on Elite Medical Services Inc.
Customer Experience Total Customer Reviews
Positive Experience 6
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 6

Additional Information

BBB file opened: June 13, 2007 Business started: 01/10/2003 in HI Business started locally: 01/10/2003 Business incorporated 07/11/2014 in HI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
Phone Number: (808) 587-4242
The number is W44465555-01.

DCCA Professional & Vocational Licensing
335 Merchant St STE 301, Honolulu HI 96813
Phone Number: (808) 586-3000
The number is RN-69551.

DCCA Professional & Vocational Licensing
335 Merchant St STE 301, Honolulu HI 96813
Phone Number: (808) 586-3000
The number is EMTP-594.

Type of Entity


Business Management
Mr. D. Kimo Toyama , Director/Training Coordinator/Chief Instructor RN/Paramedic/MICT-MECS
Contact Information
Principal: Mr. D. Kimo Toyama , Director/Training Coordinator/Chief Instructor RN/Paramedic/MICT-MECS
Business Category

Educational Consultants Training Programs CPR Training & Certification Safety & Rescue Equipment Sales & Services

Products & Services

Elite Medical Services Inc. sells the following brand(s): Medical Training & Certification

Elite Medical Services Inc. offers the following product(s): On-site Emergency Medical Services

Method(s) of Payment
Cash, Check, Credit/Debit (3% processing fee)
Refund and Exchange Policy
Policies can be viewed on the registration forms.
Service Area
All of Oahu
Alternate Business Names
Event Medics Hawaii Hawaii Medical Training Center-Honolulu Hawaii Medical Training Center-Kunia
Additional Information

Hours vary. Best to call prior to coming in: 808-392-2080

Products & Services

National Certification Phlebotomy program, Certified Nurses Aid, EKG basic & intermediate, to advanced. IV-insertion, medication injection, Airway management, ACLS, PALS, and others.

Industry Tips

Customer Review Rating plus BBB Rating Summary

Elite Medical Services Inc. has received 5 out of 5 stars based on 6 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.