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Find a Location

Dry Clean Express has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Dry Clean Express

      1643 Silva St Honolulu, HI 96819-3906

      BBB Accredited Business
    • Dry Clean Express

      Marine Corp. Base Camp Smith Bldg. 4 Julian Road, Camp HM Smith Camp H M Smith, HI 96861

      BBB Accredited Business
    • Dry Clean Express

      Marine Corp. Base Hawaii Selden St., Bldg. 1090 Kailua, HI 96734

      BBB Accredited Business
    • Dry Clean Express

      94-1046 Waipio Uka St Waipahu, HI 96797-4051

      BBB Accredited Business

    Business ProfileforDry Clean Express

    Dry Cleaners
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/1/1997

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Dry Clean Express offers laundry, dry cleaning, alteration and linen supply services.

    Products & Services

    alterations, dry cleaners , laundry, linen supply service

    Business Details

    This is a multi-location business.

    Find a Location

    Dry Clean Express has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Dry Clean Express

        1643 Silva St Honolulu, HI 96819-3906

        BBB Accredited Business
      • Dry Clean Express

        Marine Corp. Base Camp Smith Bldg. 4 Julian Road, Camp HM Smith Camp H M Smith, HI 96861

        BBB Accredited Business
      • Dry Clean Express

        Marine Corp. Base Hawaii Selden St., Bldg. 1090 Kailua, HI 96734

        BBB Accredited Business
      • Dry Clean Express

        94-1046 Waipio Uka St Waipahu, HI 96797-4051

        BBB Accredited Business
      Location of This Business
      1643 Silva St, Honolulu, HI 96819-3906
      BBB File Opened:
      3/6/1997
      Years in Business:
      32
      Business Started:
      1/1/1992
      Business Incorporated:
      10/31/1995
      Accredited Since:
      7/1/1997
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      18
      Alternate Business Name
      • JCB Dry Cleaning, Inc.
      • Alterations Express
      Business Management
      • Mr. Bruce Di Meo, President
      • Mr. Reid Morihara, President
      Contact Information

      Principal

      • Mr. Bruce Di Meo, President

      Customer Contact

      • Mr. Bruce Di Meo, President
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/10/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I took my Louis ******* white shirt priced at $879.73 which I only used once to Dry Clean Express Waipio on 8/27/22 at about 1:58pm, I then picked it up on 9/3/22 to find that the shirt had a pinkish tint. I emailed the owner to let him know and got no response. I did call him and left a message where he returned my call and told me to drop off the shirt and something red or pink may have bled on it. I dropped the shirt off once again, went to the store 9/17/22 to pick up the shirt and was told to call owner. ***** said through text message their spot specialist was returning and they would let me know when it was ready. 9/30/22 Owner states they tried to get it lighter and I could pick it up. 10/4/22 I pick up the shirt and lift up the bottom of the shirt and it looks better. The lady working there starts yelling at me that the shirt was brought in pink and that the ribbing near the neck is not pink like the rest. I state I do not know how it got pink in the first place as it was white before it was brought there. I told her I brought it as well as all my items in the past and they were not pink. I then called the owner who also told me that the plant said it came in pink. (maybe this lady wore my shirt and then made it pink upon returning it for the plant to clean it....I do not know). When I got home and looked at the entire shirt, only the bottom front part looked better but the entire shirt looked the same with the pint tint. I called other dry cleaners and they stated that they could not get the pink out as the company probably cleaned it with red or pink items.I would like them to pay full price for shirt which is $879.73. Please let me know how we can resolve it. Perhaps they should not take high priced items to clean in the future.
      Read More

      Customer Reviews

      0 Customer Reviews

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