BBB Business Review

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BBB Accredited Business since

Hawaiian Spa Maui, LLC

Phone: (808) 573-8256 1550 Piiholo Rd, Makawao, HI 96768 View Additional Email Addresses https://www.facebook.com/lomilomitraining View Additional Web Addresses



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Description

Ho’omana Spa Maui is an oasis of Hawaiian healing, providing a peaceful
upcountry retreat that empowers wellness and rejuvenation. Our luxurious
spa treatments are drawn from ancient Hawaiian teachings, bringing you a
deeply authentic experience that inspires physical, spiritual and
mental well-being.

Our holistic approach to healing extends throughout all Ho’omana offerings. Learn the
traditional art of Lomi Lomi Massage in group or private trainings,
escape to one of our quaint Upcountry Cottages, enjoy our line of
Signature Organic Body Care Products infused with native herbs, join us
for a Sacred Sites Excursion or Cultural Eco-Tour, plan a Bridal Spa
Event or indulge in a Luxurious Couples Retreat.

These are only a few of the ways that Ho’omana Spa Maui brings Hawaiian healing to your modern spa experience.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hawaiian Spa Maui, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hawaiian Spa Maui, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hawaiian Spa Maui, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 15, 2013 Business started: 04/22/2004 Business started locally: 04/22/2004
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

DCCA Professional & Vocational Licensing
335 Merchant St STE 301, Honolulu HI 96813
https://pvl.ehawaii.gov/pvlsearch/
Phone Number: (808) 586-3000
pvl@dcca.hawaii.gov
The number is MAE1932.

DCCA Professional & Vocational Licensing
335 Merchant St STE 301, Honolulu HI 96813
https://pvl.ehawaii.gov/pvlsearch/
Phone Number: (808) 586-3000
pvl@dcca.hawaii.gov
The number is MAT7768.

DCCA Professional & Vocational Licensing
335 Merchant St STE 301, Honolulu HI 96813
https://pvl.ehawaii.gov/pvlsearch/
Phone Number: (808) 586-3000
pvl@dcca.hawaii.gov
The number is PT2310.

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
http://pahoehoe.ehawaii.gov/tls/app
Phone Number: (808) 587-4242
The number is W14000838-01.

Type of Entity

Sole Proprietorship

Business Management
Ms. Jeana Naluai, Manager Mr. Justin Tafuri, General Manager
Contact Information
Principal: Ms. Jeana Naluai, Manager
Customer Contact: Mr. Justin Tafuri, General Manager
Business Category

Day Spas Body Care Products Massage Therapists Physical Therapists

Products & Services

Hawaiian Spa Maui, LLC sells the following brand(s): Ho'omana Spa Maui

Hawaiian Spa Maui, LLC offers the following product(s): Signature Organic Body Care Products

Alternate Business Names
Ho'omana Restorative Therapies Ho'omana Spa Ho'omana Spa Maui
Products & Services

This business offers Lomilomi Massage and Instruction, Day Spa Services, Cultural Eco Tours and Herbal Body Products.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.