BBB Business Review

Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are You the Business Owner of Hawaiian Spa Maui, LLC?

If yes, click here to login.

Are you...?

BBB Accredited Business since

Hawaiian Spa Maui, LLC

Phone: (808) 573-8256 1550 Piiholo Rd, Makawao, HI 96768 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Ho’omana Spa Maui is an oasis of Hawaiian healing, providing a peaceful
upcountry retreat that empowers wellness and rejuvenation. Our luxurious
spa treatments are drawn from ancient Hawaiian teachings, bringing you a
deeply authentic experience that inspires physical, spiritual and
mental well-being.

Our holistic approach to healing extends throughout all Ho’omana offerings. Learn the
traditional art of Lomi Lomi Massage in group or private trainings,
escape to one of our quaint Upcountry Cottages, enjoy our line of
Signature Organic Body Care Products infused with native herbs, join us
for a Sacred Sites Excursion or Cultural Eco-Tour, plan a Bridal Spa
Event or indulge in a Luxurious Couples Retreat.

These are only a few of the ways that Ho’omana Spa Maui brings Hawaiian healing to your modern spa experience.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hawaiian Spa Maui, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hawaiian Spa Maui, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hawaiian Spa Maui, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 15, 2013 Business started: 04/22/2004 Business started locally: 04/22/2004
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

DCCA Professional & Vocational Licensing
335 Merchant St STE 301, Honolulu HI 96813
Phone Number: (808) 586-3000
The number is MAE1932.

DCCA Professional & Vocational Licensing
335 Merchant St STE 301, Honolulu HI 96813
Phone Number: (808) 586-3000
The number is MAT7768.

DCCA Professional & Vocational Licensing
335 Merchant St STE 301, Honolulu HI 96813
Phone Number: (808) 586-3000
The number is PT2310.

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
Phone Number: (808) 587-4242
The number is W14000838-01.

Type of Entity

Sole Proprietorship

Business Management
Ms. Jeana Naluai, Manager Mr. Justin Tafuri, General Manager
Contact Information
Principal: Ms. Jeana Naluai, Manager
Customer Contact: Mr. Justin Tafuri, General Manager
Business Category

Day Spas Body Care Products Massage Therapists Physical Therapists

Products & Services

Hawaiian Spa Maui, LLC sells the following brand(s): Ho'omana Spa Maui

Hawaiian Spa Maui, LLC offers the following product(s): Signature Organic Body Care Products

Alternate Business Names
Ho'omana Restorative Therapies Ho'omana Spa Ho'omana Spa Maui
Products & Services

This business offers Lomilomi Massage and Instruction, Day Spa Services, Cultural Eco Tours and Herbal Body Products.


What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.


What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.


Thank you for your feedback!

Help us improve by taking our survey.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.


Additional Web Addresses


Additional Email Addresses

Find a LocationX

  Change Location
Show Only Accredited Locations