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BBB Accredited Business since

Matchmaking Hawaii

Phone: (808) 923-4333 Fax: (808) 923-4344 1601 Kapiolani Blvd., Suite 920, Honolulu, HI 96814 View Additional Email Addresses http://www.matchmakinghawaii.com


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Description

This company offers matchmaking consulting and introduction services in Hawaii.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Matchmaking Hawaii meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Matchmaking Hawaii include:

  • Length of time business has been operating
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Matchmaking Hawaii
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 12, 2001 Business started: 01/01/1994 in HI Business started locally: 01/01/1994 Business incorporated 05/30/2000 in HI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
http://pahoehoe.ehawaii.gov/tls/app
Phone Number: (808) 587-4242
The number is W20562344-01.

Type of Entity

Corporation

Business Management
Ms. Reiko Keifert, President
Contact Information
Principal: Ms. Reiko Keifert, President
Business Category

Dating Service

Hours of Operation
M: 9:00 AM - 5:30 PM
T: 9:00 AM - 5:30 PM
W: 9:00 AM - 5:30 PM
Th: 9:00 AM - 5:30 PM
F: 9:00 AM - 5:30 PM
S: Closed
Su: Closed
Method(s) of Payment
Cash, all major credit cards, personal checks.
Refund and Exchange Policy
We do not offer refunds after a client has read the contract and completed registration. 
Alternate Business Names
RKM International, Ltd.
Industry Tips
DATING AND INTRODUCTION SERVICES
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.