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      Country
          Country

          Find a Location

          HawaiiUSA Federal Credit Union has 14 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • HawaiiUSA Federal Credit Union

              1226 College Walk Honolulu, HI 96817-3946

              BBB Accredited Business
            • HawaiiUSA Federal Credit Union

              99-115 Aiea Heights Dr Ste 114 Aiea, HI 96701-3913

              BBB Accredited Business
            • HawaiiUSA Federal Credit Union

              94-050 Farrington Hwy Ste B1-3 Waipahu, HI 96797-1800

              BBB Accredited Business
            • HawaiiUSA Federal Credit Union

              46-056 Kamehameha Hwy Kaneohe, HI 96744-3755

              BBB Accredited Business
            • HawaiiUSA Federal Credit Union

              95-221 Kipapa Dr Ste A2 Mililani, HI 96789-1141

              BBB Accredited Business

            Business ProfileforHawaiiUSA Federal Credit Union

            Credit Union
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/26/2008

            Years in Business: 87

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            HawaiiUSA Federal Credit Union offers banking products and services.

            Products & Services

            Credit Union

            Business Details

            This is a multi-location business.

            Find a Location

            HawaiiUSA Federal Credit Union has 14 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • HawaiiUSA Federal Credit Union

                1226 College Walk Honolulu, HI 96817-3946

                BBB Accredited Business
              • HawaiiUSA Federal Credit Union

                99-115 Aiea Heights Dr Ste 114 Aiea, HI 96701-3913

                BBB Accredited Business
              • HawaiiUSA Federal Credit Union

                94-050 Farrington Hwy Ste B1-3 Waipahu, HI 96797-1800

                BBB Accredited Business
              • HawaiiUSA Federal Credit Union

                46-056 Kamehameha Hwy Kaneohe, HI 96744-3755

                BBB Accredited Business
              • HawaiiUSA Federal Credit Union

                95-221 Kipapa Dr Ste A2 Mililani, HI 96789-1141

                BBB Accredited Business
              BBB File Opened:
              7/12/1999
              Years in Business:
              87
              Business Started:
              11/6/1936
              Accredited Since:
              3/26/2008
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Non-profit Organization
              Number of Employees:
              380
              Alternate Business Name
              • HawaiiUSA FCU
              Hours of Operation

              Primary

              M:
              9:00 AM - 5:00 PM
              T:
              9:00 AM - 5:00 PM
              W:
              9:00 AM - 5:00 PM
              Th:
              9:00 AM - 5:00 PM
              F:
              9:00 AM - 5:00 PM
              Sa:
              9:00 AM - 1:00 PM
              Business Management
              • Mr. Karl Yoneshige, President
              • Mr. Aron Lum, Member
              • Jeannie Yukitomo, Business Development Consultant
              • Ms. Katey Mobley, Chief Growth Officer
              Contact Information

              Principal

              • Mr. Karl Yoneshige, President
              • Ms. Katey Mobley, Chief Growth Officer

              Customer Contact

              • Mr. Aron Lum, Member
              • Ms. Katey Mobley, Chief Growth Officer
              Additional Contact Information

              Fax Numbers

              • (808) 534-4352
                Primary Fax

              Phone Numbers

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/10/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              I am not liable for this debt with charter communications, I do not contract with HawaiiUSA Federal Credit Union, this did not provide me with orginal contract as i requested...
              Read More

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Daniel L

              01/17/2024

              This FCU has Very poor service, ******* Branch Manager unilaterally put money on hold for long periods of time. Staff at this branch does not seem to know how to do their jobs. When problems are uncovered, no one takes responsibility for making the customer whole. Finger pointing and my hands are tied is the only explanation offered.

              HawaiiUSA Federal Credit Union Response

              01/19/2024

              Thank you for providing this feedback.  Please contact our ********************** toll-free at ************** so we may address your concern and discuss your private account information.  Our hours are Monday to Friday 8:00 am 6:00 pm HST or Saturday 9:00 am 1:00 pm HST.

              HawaiiUSA Federal Credit Union Response

              01/19/2024

              Thank you for providing this feedback.  Please contact our ********************** toll-free at ************** so we may address your concern and discuss your private account information.  Our hours are Monday to Friday 9:00 am 5:00 pm HST or Saturday 9:00 am 1:00 pm HST.

              Local BBB

              BBB Great West + Pacific

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