BBB Charity Review

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BBB Reliability Report for


A BBB Accredited Charity since 10/12/2009.

This BBB Accredited Charity meets all 20 Standards for Charity Accountability and is a Seal Holder.
BBB issues Charity Reports on all organizations, whether or not they are BBB accredited. If an organization is a BBB Accredited Charity, it is stated in this report.

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Phone: (808) 839-1988
Fax: (808) 839-1799
Address: 560 N Nimitz Hwy Ste 218
Honolulu, HI 96817-5328
Report Creation Date: September 9, 2013
Report Expiration Date: September 9, 2014
Original Business Start Date: May 1978
Local Start Date: June 1976
Principal: Ms. Katy Chen, Executive Director
Customer Contact: Ms. Katy Chen, Executive Director - (808) 839-1988 or
Entity: Non-profit Corporation
Incorporated: June 1976, HI
Type of Business: Charity - Local
BBB Accreditation: This organization is a BBB Accredited Charity.

Additional DBA Names

People Attentive to Children
PATCH (People Attentive to Children)

Evaluation Conclusions

This organization has been evaluated according to the 20 BBB Standards for Charity Accountability. This organization meets all those Standards and is a BBB Accredited Charity.

BBB Charity Seal Participation

Charities that meet the Standards for Charity Accountability are eligible to participate in BBB Wise Giving Alliance Charity Seal program. The seal, which can be displayed on the charity's web site and in printed materials, helps inform the public that the charity meets these standards. This organization participates in this program.


PATCH mission is to support and improve the quality and availability of care for the young people of Hawaii.

Resource and referral program: Provides referral services to parents looking for a childcare provider or care center.

Child and adult food program: Provides partial reimbursement to eligible licensed child care providers for nutritious meals served to children while in a family childcare setting.

Training services: Recruitment and training of child care providers.

Other childcare services: fosters community awareness of the needs of children, parents, and childcare providers.

Total Program Expenses:$2,950,791


Chief Executive Officer:Katy Chen
CEO Compensation:$89,393
Chair of the Board:Susan Ing
Chair's Profession / Business Affiliation:Vice President, Bank of Hawaii
Board Size:20
Paid Staff Size:26 Full Time. 36 Part Time.

Tax Status

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.


According to PATCH's Annual Report for the year ended June 30, 2012:

 Total Income:$3,106,956
Expenses  % of total
% of total
 Programs:$2,950,791 95.90%94.97%
 Fund Raising:$61,056 1.98%1.97%
 Administrative:$65,060 2.11%2.09%
 Other:$0 0.00%0.00%
 Total Expenses:$3,076,907
Excess of Income over Expenses$30,049
Beginning Net Assets$962,729
Ending Net Assets:$962,044
Total Assets$1,155,717
Total Liabilities$193,673

* Excess for the year indicates the portion of income remaining after expenses.

Additional Contact Information

Additional Addresses
79-7393 Mamalahoa Hwy Ste 4A
Kealakekua, HI  96750-7928
Tel: (808) 322-3500
Fax: (808) 325-3855

4485 Pahee St Ste 124
Lihue, HI  96766-2018
Tel: (808) 246-0622
Fax: (808) 246-0069

1063 Lower Main Street
Wailuku, HI  96793
Tel: (808) 242-9232
Fax: (808) 242-4672

305 Wailuku Dr Ste 4
Hilo, HI  96720-2488
Tel: (808) 961-2020
Fax: (808) 935-7867

Additional Phone Numbers
Tel: (808) 839-1789

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ID: 31000697
Report as of August 22, 2014 22:09
Copyright© 2014 Better Business Bureau

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This report reflects the results of an evaluation of informational materials provided voluntarily by the organization. The report is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgement.

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