BBB Charity Review

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BBB Reliability Report for

Hawaii Meals on Wheels, Inc.

A BBB Accredited Charity since 08/03/2010.

This BBB Accredited Charity meets all 20 Standards for Charity Accountability and is a Seal Holder.
BBB issues Charity Reports on all organizations, whether or not they are BBB accredited. If an organization is a BBB Accredited Charity, it is stated in this report.

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Name: Hawaii Meals on Wheels, Inc.
Phone: (808) 988-6747
Fax: (808) 988-5719
Address: 2728 Huapala Street,
Rm. 209
Honolulu, HI 96822
Report Creation Date: July 12, 2013
Report Expiration Date: July 3, 2015
Original Business Start Date: January 1979
Principal: Ms. Claire Shimabukuro, Executive Director
Customer Contact: Ms. Claire Shimabukuro, Executive Director - (808) 988-6747
Type of Business: Charity - Local
BBB Accreditation: This organization is a BBB Accredited Charity.

Stated Purpose

Mission Statement: Hawaii Meals on Wheels is dedicated to helping Oahu's elders and individuals with disabilities preserve their independence at home. We do this primarily by providing hot, nutritious meals and regular personal interaction with those we serve.

Stated Purpose: "To promote the health and well-being of those persons whose ability to perform normal daily tasks is restricted to such a degree that independent living is threatened. The corporation is committed to the philosophy of providing nutritional services to the elderly and disabled which will delay or prevent the need for unnecessary or inappropriate institutionalization, both short term and long term."

Evaluation Conclusions

This organization has been evaluated according to the 20 BBB Standards for Charity Accountability. This organization meets all those Standards and is a BBB Accredited Charity.

BBB Charity Seal Participation

Charities that meet the Standards for Charity Accountability are eligible to participate in BBB Wise Giving Alliance Charity Seal program. The seal, which can be displayed on the charity's web site and in printed materials, helps inform the public that the charity meets these standards. This organization participates in this program.


Hawaii Meals on Wheels, Inc. has one program. The program is to provide meals and regular personal contact to elders and individuals at home.

Total Program Expenses:$918,577


Chief Executive Officer:Claire Shimabukuro
CEO Compensation:$70,000
Chair of the Board:Geoffrey Pang
Board Size:11
Paid Staff Size:5 Full Time. 6 Part Time.

Fund Raising

Direct Mail Appeals and grant proposals.

Tax Status

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.


According to Hawaii Meals on Wheels, Inc.'s Direct Mail Appeals and grant proposals. for the year ended December 31, 2012:

 Total Income:$1,373,024
Expenses  % of total
% of total
 Programs:$918,577 89.01%66.90%
 Fund Raising:$55,757 5.40%4.06%
 Administrative:$57,607 5.58%4.20%
 Other:$0 0.00%0.00%
 Total Expenses:$1,031,941
Excess of Income over Expenses$341,083
Beginning Net Assets$1,393,495
Ending Net Assets:$1,734,578
Total Assets$1,797,062
Total Liabilities$62,484

* Excess for the year indicates the portion of income remaining after expenses.

Notes and Comments

In addition to the aforementioned 20 BBB Standards for Charitable Accountibility, Hawaii's BBB has adopted two additional Standards for Charitable Accountability:

Each organization shall disclose the percentage of locally raised donations that remain in Hawaii;

Each organization shall comply with Hawaii Revised Statutes Chapter 467B Solicitation of Funds from the Public.

Evaluation Conclusions: The organization meets both of Hawaii's BBB's two additional Standards for Charitable Accountibility.

Additional Contact Information

Additional Addresses
P.O. Box 61194
Honolulu, HI  96839-1194

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ID: 3404
Report as of August 18, 2014 22:21
Copyright© 2014 Better Business Bureau

An organization may change its practices at any time without notice. Donors must decide for themselves the significance of any variation from BBB Standards, taking into account the relative importance of the practice in question in the context of the organization's total performance.

This report reflects the results of an evaluation of informational materials provided voluntarily by the organization. The report is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgement.

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