BBB Business Review

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This business is not BBB accredited.

Hawaii Centers for Independent Living

Additional Locations

Phone: (808) 522-5400 Fax: (808) 522-5427 View Additional Phone Numbers 414 Kuwili Street  Suite 102, Honolulu, HI 96817 ! There is an alert on Hawaii Centers for Independent Living !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

No response to PAS requests.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hawaii Centers for Independent Living
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 14, 1993 Business incorporated 06/15/1981 in HI
Type of Entity


Business Management
Mr. M.J. Kimo Keawe, Executive Director
Contact Information
Principal: Mr. M.J. Kimo Keawe, Executive Director
Business Category

Charity - Local

Additional Information

Direct mail, grant proposal, fund raising events, and ticket sales.

Additional Information

Mission Statement: The Hawaii Centers for Independent Living (HCIL) is a non-profit organization operated by and for people with disabilities to ensure their rights to live independently and fully integrated in the community of their choice, outside of institutional care settings.

The mission of HCIL is to offer and promote programs designed to empower people with disabilities to take personal responsibility so they may achieve or continue independent lifestyles within the community.

Stated Purpose: "a) Establish, maintain and operate nonprofit
community service centers relating to and for the purpose of
improving the physical, social and financial conditions of
disabled individuals. b) Gather and disseminate information
respecting independent living for disabled individuals by all
lawful means. c) Collect and disburse monies and/or property to accomplish the forgoing and the general charitable, religious,
educational, scientific and literary purposes. d) Make
available, for disabled persons, vocational rehabilitation
services, counselling services, teaching services, physical
rehabilitation services and/or related equipment and devices,
transportation, recreational activities, and any other service,
facility or device that will assist disabled persons in living
independently and in functioning within the community."

Additional Information

In addition to the aforementioned 20 BBB Standards for Charitable Accountibility, Hawaii's BBB has adopted two additional Standards for Charitable Accountability:

21. Each organization shall disclose the percentage of locally raised donations that remain in Hawaii;

22. Each organization shall comply with Hawaii Revised Statutes Chapter 467B Solicitation of Funds from the Public.

Evaluation Conclusions: This charity meets the first of Hawaii's BBB's two additional Standards for Charitable Accountability. However, this charity has not met the second standard. This charity has not filed the Hawaii Charity Registration with the Hawaii Attorney General, as is required by law of every charitable organization that solicits for donations in Hawaii.

Program Participation

Information & Referral Services, Peer Counseling, Advocacy, Independent Living Skills Training.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.