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BBB Accredited Business since

Hale Opio Kauai, Inc.

Phone: (808) 245-2873 Fax: (808) 245-6957 2959 Umi Street, Lihue, HI 96766

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Mission: "Hale 'Opio provides residential and community programs dedicated to improving quality of life and strengthening 'ohana."

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hale Opio Kauai, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it offers services which are outside the scope of BBB evaluations.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hale Opio Kauai, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 02, 2001 Business started: 01/17/1974 Business started locally: 01/17/1974 Business incorporated 08/20/1975 in HI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
Phone Number: (808) 587-4242
The number is W20295170-01.

Business Management
Ms. LaVerne Bishop, Executive Director Mr. Mark Hubbard, Secretary Mr. Thomas Lodico, Treasurer Mr. Logan Roche, Office Manager
Contact Information
Principal: Ms. LaVerne Bishop, Executive Director
Business Category

Charity - Local

Additional Information

Direct Mail

Additional Information

The Better Business Bureau of Hawaii has adopted two additional Standards of Charitable Accountability:

* Each organization shall disclose the percentage of locally raised donations that remain in Hawaii.
Each organization shall comply with Hawaii Revised Statutes Chapter 467B Solicitation of Funds from the Public.

Evaluation Conclusions: The organization meets the BBB of Hawaii Standards.

Additional Information

Hale Opio Kauai Inc. is dedicated to improving quality of life, enhancing a sense of belonging, increasing self-awareness, and strengthening ohana by providing residential & community programs for Education, Prevention, Diversion and Treatment. Hale Opio Kauai provides culturally sensitive, youth-driven, family-centered, strengths-based collaborative behavior health & juvenile justice services.

Additional Information

Fund raising methods include: Direct Mail Appeals, Invitations to Fund Raising Events, and Grant Proposals.

Additional Information

This organization has been evaluated according to the 20 BBB Standards for Charity Accountability. This organization meets all those Standards and is a BBB Accredited Charity.

- See more at:

The Better Business Bureau of Hawaii has adopted two additional Standards of Charitable Accountability:

* Each organization shall disclose the percentage of locally raised donations that remain in Hawaii.
Each organization shall comply with Hawaii Revised Statutes Chapter 467B Solicitation of Funds from the Public.

Program Participation

Therapeutic Crisis Homes, Emergency Shelter Services, Therapeutic Family Home Program, Juvenile Diversion Program, Kaua'i Teen Court, and Hawaii Advocates for Youth, Family Group Conferencing, Victim Impact Classes, Teen Pregnancy, Prevention, Healthy Teen Relationships, Ke Kahua O Ka Malamalama art and cultural programs, Mother-Daughter Circle, Independent living skills, Hawaii Youth Opportunities Initiative, First Jobs Academy

Program Participation

Residential Treatment Services-Young people in need of supportive counsel, structured activities, educational coaching, individual development skills, and a safe nurturing environment life with specially trained, professionally supervised, licensed families. Youth, ages 11-18, are referred by DOH-CAMHD, DHS, OYS and Family Court.
Prevention & Empowerment Programs-Using evidence based curricula identified in national registries as "Programs that Work." These programs are designed to engage students in using critical thinking skills to make proud choices, take positive action, and provides cultural learning and connections.
Education Programs-Truancy prevention & intervention programs. School connection programs to support youth to improve grades and attendance & behavior.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.