BBB Charity Review for
Child and Family Service

A BBB Accredited Charity since 5/5/2011


The information in this report has either been provided by the charity, or has been compiled by BBB from other sources.

Charity Contact & Profile

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Business Name:
Business Address: 91-1841 Fort Weaver Road
Ewa Beach, HI 96706

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Original Business Start Date: 1/1/1899
Local Business Start Date: 1/1/1899
Incorporated: 1941 in HI
Phone Number:
(808) 681-3500
(808) 245-5914
(808) 323-2664
(808) 521-2377
(808) 532-5100
(808) 543-8494
(808) 567-6100
(808) 678-1492
(808) 681-1418
(808) 681-1434
(808) 681-1449
(808) 696-5800
(808) 877-6888
(808) 935-2188
Fax Number:
(808) 681-5280
Type of Business:
Charity - Local
Human Services Organizations
Primary Email:
Website Address:

Evaluation Conclusions

This organization has been evaluated in relation to the 20 Better Business Bureau Standards for Charitable Accountability. This organization meets all those standards.


MISSION: Child and Family Service is a multi-generational service provider whose mission is to strengthen families and foster the healthy development of children.


Programs are offered on Oahu, Kauai, Maui, Lanai, Molokai, and Hawaii-island. Behavioral health services to children and their families including counseling and residential programs. Adult services including employee assistance, gerontology programs, and domestic violence shelters and programs. Children's services including child abuse prevention, adoptions, and child care.


Board Size:34
Paid Staff:0

Financial Summary

According to the IRS Form 990 for the Fiscal Year ended 6/30/2012:

Total Income $21,243,272.00
Total Expenses $2,064,085.00
Gain/Loss for the Year $19,179,187.00

Expense Breakdown
Item Amount % of Expenses
Programs $17,587,840.00 852.09%
Fund Raising $908,408.00 44.01%
Administrative $752,764.00 36.47%
Miscellaneous $0.00 0.00%

Income Breakdown
Item Amount % of Income

This report is not to be used for fundraising or promotional purposes.

Additional Locations & Phone Numbers

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200 N. Vineyard Blvd. Bldg. B Honolulu , HI 96817
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(808) 681-1427

86-120 Farrington Hwy Waianae , HI 96792
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2970 Kele Street, Suite 203 Lihue , HI 96766
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100 Kalae Highway, Suite 105 Kualapuu , HI 96757
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This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of W20270684-01 for this business issued by State of Hawaii Department of Taxation (808) 587-4242

Customer Complaint History

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BBB has processed no customer complaints on this charity in its three year reporting period.

Government Action(s)

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BBB has no information regarding government actions at this time.

Advertising Review

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BBB has no information regarding advertising review at this time.

Additional Information

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Direct Mail Appeals
Fundraising Events
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Grant Proposals
Internet/Website Appeals

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Review are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable, but not guaranteed as to accuracy.

BBB Business Review generally cover a three-year reporting period. BBB Business Review are subject to change at any time.

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Report as of: 12/18/2014
Copyright © 2014 Better Business Bureau®, Inc. serving Hawaii

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