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This business is not BBB accredited.

Verizon Wireless

Additional Locations

Phone: (808) 837-8989 Fax: (808) 837-8950 View Additional Phone Numbers 3375 Koapaka St Ste B220, Honolulu, HI 96819 http://www.verizonwireless.com

Click for BBB Rating on Verizon Wireless

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers wireless voice & data communications.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for Verizon Wireless. BBB Serving New Jersey has the full report as that BBB handles all complaints for Verizon Wireless.

Additional Information

BBB file opened: October 29, 1990 Business started: 09/10/1986 Business started locally: 09/10/1986
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
Phone Number: (808) 587-4242
The number is W40382974-01.

Business Management
Mr. Russell Preite, Regional President Ms. Lori Ann Kawabata, Admin. Asst. Mr. Eric Reed, Executive Director Executive Relations Mr. Mark Yamauchi, Director-Sales Operation
Contact Information
Principal: Mr. Russell Preite, Regional President
Customer Contact: Mr. Eric Reed, Executive Director
Business Category

Cellular Telephone Service & Supplies Cell Phone & Tablet Equipment, Supplies & Repair


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.