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BBB Accredited Business since

The UPS Store of Kamuela, Hawaii

Phone: (808) 887-0340 View Additional Phone Numbers 67-1185 Mamalahoa Hwy Unit D104, Kamuela, HI 96743

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Packing and Shipping, Notary, Mailbox Services, Print Services, Freight Services, Copies, Office Supplies, Packing & Shipping Supplies, Passport Photos, Laminating & Binding, Greeting Cards, Key Cutting

BBB Accreditation

A BBB Accredited Business since

BBB has determined that The UPS Store of Kamuela, Hawaii meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for The UPS Store of Kamuela, Hawaii include:

  • Length of time business has been operating

Factors that raised the rating for The UPS Store of Kamuela, Hawaii include:

  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The UPS Store of Kamuela, Hawaii
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 13, 2014 Business started: 07/28/2014 in HI Business started locally: 04/15/2010 Business incorporated 04/15/2010 in HI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
Phone Number: (808) 587-4242
The number is W25297609-02.

Type of Entity


Business Management
Ms. Kari W. Waldhaus, President
Contact Information
Principal: Ms. Kari W. Waldhaus, President
Business Category

Business Services - General Packing & Crating Service Image & Graphics Printing Mail Box Rental & Receiving Mailing Services

Products & Services

The UPS Store of Kamuela, Hawaii sells the following brand(s): UPS, USPS, DHL

The UPS Store of Kamuela, Hawaii offers the following product(s): UPS and USPS shipping

Method(s) of Payment
Cash, check and all major credit cards
Refund and Exchange Policy
Full Refund on exchange on packing, shipping and retail items.
Alternate Business Names
Kuliaikanuu, Inc. The UPS Store # 6503
Products & Services

This business offers services in the areas of Packing & Shipping, Mailboxes, Notary, Freight,
Office Supplies, Printing, Binding, Laminating, Passport Photos and Fingerprinting.

Industry Tips

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.