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BBB Accredited Business since

Maita'i Catamaran

Additional Locations

Phone: (808) 922-5665 Fax: (808) 926-2229 PO Box 8193, Honolulu, HI 96830 View Additional Email Addresses http://www.maitaicatamaran.net View Additional Web Addresses


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Description

This company offers catamaran tours. Located on the beach between the Halekulani Hotel and the Sheraton Waikiki Hotel.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Maita'i Catamaran meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Maita'i Catamaran include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Maita'i Catamaran
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 15, 1999 Business started: 06/16/1997 Business started locally: 06/16/1997 Business incorporated: 06/16/1997 in HI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
http://pahoehoe.ehawaii.gov/tls/app
Phone Number: (808) 587-4242
The number is W20311256-01.

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
http://pahoehoe.ehawaii.gov/tls/app
Phone Number: (808) 587-4242
The number is W20479226-01.

Type of Entity

Corporation

Business Management
Ms. Mindy Sanford, General Mgr Mr. George H. Parsons III, President
Contact Information
Principal: Ms. Mindy Sanford, General Mgr
Business Category

Boat - Excursion Tourists Attractions Sightseeing Tours Tours - Operators & Promoters Sightseeing Tours Boat - Charter

Alternate Business Names
Maita'i Catamaran Corporation

Additional Locations

  • 2255 Kalakaua Ave 6th floor

    Honolulu HI 96815, HI 96815 (800) 462-7975

  • PO Box 8193

    Honolulu, HI 96830 (808) 922-5665

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.