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Hawaii

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BBB Accredited Business since

EAN Holdings, LLC

Additional Locations

Phone: (808) 836-0130 Fax: (808) 836-3093 View Additional Phone Numbers 544 Ohohia St STE 7  Enterprise Rent-A-Car, Honolulu, HI 96819 View Additional Email Addresses http://www.enterprise.com View Additional Web Addresses

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Description

This company offers auto rental and sales.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that EAN Holdings, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for EAN Holdings, LLC include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 49 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

49 complaints closed with BBB in last 3 years | 10 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 4
Billing/Collection Issues 20
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 25
Total Closed Complaints 49

Customer Reviews Summary Read customer reviews

0 Customer Reviews on EAN Holdings, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: February 26, 1997 Business started: 01/18/1995 Business started locally: 01/18/1995 Business incorporated: 04/14/2009 in DE
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

DCCA Professional & Vocational Licensing
335 Merchant St STE 301, Honolulu HI 96813
https://pvl.ehawaii.gov/pvlsearch/
Phone Number: (808) 586-3000
pvl@dcca.hawaii.gov
The license number is MVD-943.

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
http://pahoehoe.ehawaii.gov/tls/app
Phone Number: (808) 587-4242
The license number is W12210061-01.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Daniel Schaberg, GM Ms. Dee Lim Ms. Pam Nicholson, LLC Manager Mr. Jeff Onouye Mr. William Snyder, LLC Manager Mr. Mark Stein Mr. Andrew Taylor, LLC Manager
Contact Information
Principal: Mr. Daniel Schaberg, GM
Customer Contact: Mr. Mark Stein
Business Category

Auto Renting & Leasing Auto Dealers - Used Cars

Alternate Business Names
Alamo Rent A Car Enterprise Rent-A-Car National Car Rental
Additional Information

National Car Rental and Alamo Rent A Car have been acquired by Enterprise Rent-A-Car, effective August 1, 2009.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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Additional Web Addresses

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Additional Email Addresses

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