BBB Accredited Business since

Pre-Owned Motor Cars, Ltd.

Additional Locations

Phone: (808) 334-1111 75-5721 Kuakini Hwy, Kailua Kona, HI 96740 View Additional Email Addresses http://www.hawaiicar.com

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Description

This company offers the sale and repair of pre-owned automobiles. We also buy used cars.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Pre-Owned Motor Cars, Ltd. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Pre-Owned Motor Cars, Ltd. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Pre-Owned Motor Cars, Ltd.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: January 06, 2005 Business started: 04/12/1995 Business started locally: 04/12/1995 Business incorporated: 01/06/1995 in HI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

DCCA Professional & Vocational Licensing
335 Merchant St STE 301, Honolulu HI 96813
https://pvl.ehawaii.gov/pvlsearch/
Phone Number: (808) 586-3000
pvl@dcca.hawaii.gov
The number is MC-6044.

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
http://pahoehoe.ehawaii.gov/tls/app
Phone Number: (808) 587-4242
The number is W20491808-01.

DCCA Consumer Resource Center
235 S. Beretania Street, 8th & 9th Floors, Honolulu HI 96813
Phone Number: (808) 587-4272
The number is MVD517.

DCCA Consumer Resource Center
235 S. Beretania Street, 8th & 9th Floors, Honolulu HI 96813
Phone Number: (808) 587-4272
The number is RD3421.

Type of Entity

Corporation

Business Management
Ms. Hiromi Caudell, President Mr. John Caudell, General Manager Norm Matthews, Sales Consultant
Contact Information
Principal: Ms. Hiromi Caudell, President
Customer Contact: Mr. John Caudell, General Manager
Business Category

Auto Dealers - Used Cars Auto Repair & Service


Additional Locations

  • 75-5721 Kuakini Hwy

    Kailua Kona, HI 96740 (808) 334-1111

  • PO Box 907

    Kailua Kona, HI 96745

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

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Complaint Detail(s)

10/7/2013 Advertising/Sales Issues